ScotClans Reviews

4.7 Rating 3,919 Reviews
95 %
of reviewers recommend ScotClans
4.7
Based on 3,919 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read ScotClans Reviews
Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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Tartan color not precise but very nice product, good quality and even with shipping across the pond we received it very promptly. We will order more from this website
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Posted 3 years ago
Excellent site, de nombreux articles à des prix abordables. Aucun problème jusqu'à présent. Merci.
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Posted 3 years ago
Great personalised products made locally- brilliant!
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Posted 3 years ago
Update: I received my tartan masks. The color us a little different from other items from the sane tartan but the mask will still work well. Wear your mask. Wash your hands. Stay safe wherever you live.
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Posted 3 years ago
Very nice company with interesting items. Shipping takes a little longer,but I am in the USA. Otherwise great!
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Posted 3 years ago
very prompt service as always.
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Posted 3 years ago
ScotClans provided an impressive range of products. My wife being a Scot was most pleased. Service and help was good. Delivery a bit delayed but worth the wait. Thanks, probably be back at some point Ivan Manuel
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Posted 3 years ago
Maybe because I was eager to get the vest of my clan, still it seems a long time between ordering and receipt. I found all material and lining to be excellent. Maybe I should consider the time involved in quality work. Huh?
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Posted 3 years ago
Thought the bag would have been a little bigger. A black back ground would have been a good choice. I bought the bag as a gift!
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Posted 3 years ago
The Keith tartan sample arrived within the quoted time. Although it isn't your fault in the current situation, please could you try and source a sample of the Dickson tartan as I believe that there is an actual Dickson tartan but Keith tartan is used as a general alternative. Thanking you in advance.
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Posted 3 years ago
Love my Clan Crest, very well made and elegant. Only complaint is how long it took to get here, but will continue to order in the future.
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Posted 3 years ago
Took a while to arrive but lovely product.
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Posted 3 years ago
Hallo liebes Team von ScotClans, als erstes vielen Dank. Der Kilt ist wunderschön. Sehr gute Qualität wie beschrieben und genau passend. Sehr zu empfehlen. In dieser Hinsicht, gern wieder. Leider finde ich die Anfertigungszeit und Lieferzeitraum unangemessen. Fünf Wochen nach meinem Bestelltermin hatte ich noch keine Auskunft über Anfertigungszeitraum oder Versandzeit. Auf meine Anfrage per Mail wurde mir ihrerseits mitgeteilt, dass meine Maßangaben so nicht möglich wären herzustellen. Daraufhin änderte ich die Länge auf ihr Anraten. Nach einer weiteren Woche verkündeten sie mir den Produktionsbeginn. Nach meiner Bestellung und Zahlung am 04.02.2020 erhielt ich den Kilt am 04.05.2020. Mit freundlichen Grüßen Karsten Schützmannsky Hello dear ScotClans team, first of all thank you very much. The kilt is beautiful. Very good quality as described and exactly fitting. We recommend. In this regard, gladly again. Unfortunately, I find the production time and delivery period inappropriate. Five weeks after my order date, I had no information about the production period or shipping time. On my request by email, I was informed that my measurements would not be possible. I then changed the length at her advice. After another week they announced the start of production to me. After my order and payment on February 4th, 2020 I received the kilt on May 4th, 2020. Sincerely yours Karsten Schützmannsky
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Posted 3 years ago
En general, los productos comprados, son de muy buena calidad. El sistema de pago es sencillo, aunque el envío fué algo prolongado. Quizás en tiempos con menos irregularidades fuera más expedito. Sí volveré a comprar en este website.
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Posted 3 years ago
Everything went well
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Posted 4 years ago
I ordered 2 small items which were delivered to me in Spain approx 2 weeks
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Posted 4 years ago
Good products and response No answer on email. Kind regards
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Posted 4 years ago
Very nicely made; however, the blue was not authentic to the clan. The clan blue is lighter and more subdued.
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Posted 4 years ago
Good people but they don’t seem to realise that customers need to know why deliveries might be slow (up to 6 weeks) and when they can expect delivery, without being chased. Poor communication aside, good quality products, well packaged.
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Posted 4 years ago
Great service the pin that I ordered is lovely but somewhat smaller than I had thought.
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Posted 4 years ago
ScotClans is rated 4.7 based on 3,919 reviews