First off, I am living in CA (USA) and first engaged ScotClans a couple of years ago to create a kilt for me. I have found the back & forth communication to be professional and rapid. Over the years I have purchased several other items from ScotClans, all based upon my previous experiences...all VERY POSITIVE! I will continue to not only purchase things from them but also will continue to refer other customers to them. I love supporting a small shop that believes in the products that they sell. Thank you ScotClans for all you have done and will do for others!