ScotClans Reviews

4.7 Rating 3,922 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,922 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Suberb service and fast delivery thank you very much, we will be back Cheers”

Helpful Report

Posted 8 years ago

“The scarf I ordered was a good quality but the material is far too stiff for a scarf. I know it is silk dupion but it is stiff and heavy more like silk taffeta. It is more suitable for a sash that a neck scarf. Disappointed but I will keep it as it's my tartan.”

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Posted 8 years ago

“Excellent service and products!”

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Posted 8 years ago

“Very high quality scarf and I have received many positive comments. Every time it wear, it reminds me of my Scottish heritage!”

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Posted 8 years ago

“You brought tears to my girl friends eyes when she opened up the Blair Clan Family Crest pendant. It brought a connection to her grandmother; who is in heaven. Thank you for continuing to make items for Clan Blair, which are becoming harder and harder to find. I also have to give compliments to the wrapping of the gift- beautiful!”

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Posted 8 years ago

“I ordered the Ladies Wool Tartan Stole in Campbell Modern. The colors are dark and beautiful, the tartan is correct, and the product is exactly what I was hoping for.”

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Posted 8 years ago

“Excellant service. Material is beautiful.”

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Posted 8 years ago

“So pleased, items are lovely, even better looking and quality than I expected, great delivery service, will definitely be ordering more and recommending ScotClans to everyone, Thank you.”

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Posted 8 years ago

“Prompt delivery , but didn't like the fact that I couldn't return my goods , as I found the size and quality not as good as I expected”

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Posted 8 years ago

“Received very quickly, I spent a long time choosing which brooch to buy I wanted it to be made in Scotland, which it is and then read that you employ ex-service personnel which is great. I am very happy with my purchase it is perfect. Thank you.”

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Posted 8 years ago

“I love the key chains I bought for my sisters and me. The color and design are crisp and good quality. Thank you!”

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Posted 8 years ago

“As always products were exceptional. Shipping took much longer than the website said it would but my husband was still happy with his very late gifts”

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Posted 8 years ago

“He send me what I wanted”

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Posted 8 years ago

“Very professional when discussing my requirements, very knowledgable, did not over promise on delivery very realistic. Items arrived well within time estimated and am delighted.”

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Posted 8 years ago

“Very prompt with processing. I ordered 2 glass flutes for my son's upcoming wedding. They arrived well packaged .No breakage and very nice presentation box. Thank you”

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Posted 8 years ago

“So eager to help and super fast dispatch, arriving just in time for Burns Night”

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Posted 8 years ago

“I was happy to receive it in time for our village Burn's Night! However, I was a little disappointed that the sash was a bit too short to do anything except allow it to hang from my shoulder. Good quality tartan and the pewter brooch lovely.”

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Posted 8 years ago

“Swift dispatch and receipt, though there were a very great many loose threads.”

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Posted 8 years ago

“Ordered our family tartan Mini sash and bow tie, perfect for Burns Dinner and arrived on time. Also tartan mugs and Xmas ornaments, fab ! Thank you”

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Posted 8 years ago

“Quick response to questions and quality products.”

Helpful Report

Posted 8 years ago

ScotClans is rated 4.7 based on 3,922 reviews