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ScotClans Reviews

4.7 Rating 3,921 Reviews
95 %
of reviewers recommend ScotClans
Company Reviews Metrics Info
4.7
Based on 3,921 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read ScotClans Reviews
Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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5
Carin Van Heuven Van Staereling
Carin Van Heuven Van Staereling
Verified Buyer
“I ordered 6 pendants and chains as a present for my cousins. The Support desk was very kind and helpfull. All the questions I had were answered within 24-hours. It all arrived in time. The pendant it self is off very good quality. We now know where to order more Clan-stuff.”
ScotClans 5 star review on 10th December 2018
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Posted 5 years ago
5
Sally Wallace
Sally Wallace
Verified Buyer
“Thank you so much for the quick delivery of the Wallace Clan badge. My daughter-in-law wore it to the St. Andrews Society Tartan Ball in Columbia, South Carolina. We had a great time.”
ScotClans 5 star review on 6th December 2018
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Posted 5 years ago
5
Jane MacFie
Jane MacFie
Verified Buyer
“Hi, I’m so pieased with my cushion’s. . Your service are realy good , all has gone perfect. I’m recommending ScotClans for all my relatives and other. Greetings Jana MacFie”
ScotClans 5 star review on 7th November 2018
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Posted 5 years ago
5
Avril Broekhuizen
Avril Broekhuizen
Verified Buyer
“I ordered my family’s (unmarried name!) Clan tartan and brooch - they are both of excellent quality and shipped safely all the way here to the west coast of Canada. Highly recommended!”
ScotClans 5 star review on 7th November 2018
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Posted 5 years ago
5
Andrew Kennedy
Andrew Kennedy
Verified Buyer
“ScotClans have delivered exactly what I ordered in a reasonable time, considering I live half way around the world. The quality of the merchandise and the service were both excellent. I am more than happy to recommend this company to anyone.”
ScotClans 5 star review on 29th October 2018
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Posted 5 years ago
5
Tessa MacMillan
Tessa MacMillan
Verified Buyer
“I ordered a family tartan newborn kilt that matches my own - couldn’t be happier with how it turned out, the teddy bear was perfect, too ! Thanks so much !!”
ScotClans 5 star review on 14th October 2018
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Posted 5 years ago
5
Julien RENAUX
Julien RENAUX
Verified Buyer
“Top, qualité, prix.... Juste le trajet en avion un peu long pour la France mais superbe.”
ScotClans 5 star review on 11th October 2018
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Posted 5 years ago
5
Halle Chiappone
Halle Chiappone
Verified Buyer
“While researching for our trip to Scotland in 2019, I stumbled on your site and was so happy I could get flip flops! I am the flip flop queen and have decided these are my around the house shoes so I don't get them dirty. They make me happy when I wear them.”
ScotClans 5 star review on 12th September 2018
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Posted 5 years ago
5
Laura Crawford
Laura Crawford
Verified Buyer
“I bought this for my sister and she reports that it’s beautiful and she loves the unique stone.”
ScotClans 5 star review on 4th September 2018 ScotClans 5 star review on 4th September 2018
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Posted 5 years ago
5
Patricia Burford
Patricia Burford
Verified Buyer
“I was very impressed with the quick delivery of my phone case from Scotland to Australia. It arrived in about 6-7 days. I have sent 2 emails requesting if you stock something similar to a stamp that I can use on biscuits but have not received a reply.”
ScotClans 5 star review on 29th August 2018
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Posted 5 years ago
5
Aaron Frazier
Aaron Frazier
Verified Buyer
“I'm absolutely thrilled to have my new kilt! I've worn it a few times already, and it has been incredibly comfy, despite the heat here in the U.S. I couldn't speak more highly of the folks at ScotClans, especially if you were to go there in person. The hospitality that they have has been enough to make this store my favorite, and I can't wait to come back and shop more here.”
ScotClans 5 star review on 17th July 2018
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Posted 5 years ago
5
Sandra Johnson
Sandra Johnson
Verified Buyer
“I just love your site..Am waiting for my next purchase.”
ScotClans 5 star review on 3rd June 2018
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Posted 5 years ago
5
Karen Ralston
Karen Ralston
Verified Buyer
“Love the clan plaque. It is one of the first thing people see when they come into our home. It is hanging on the wall along with pictures of my 4 children. Such a keep-sake!”
ScotClans 5 star review on 29th May 2018
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Posted 5 years ago
5
Elizabeth LaRose
Elizabeth LaRose
Verified Buyer
“Beautiful clan pin and I’m very happy with the quality! It arrived in the timeframe promised. Love it! Thank you!”
ScotClans 5 star review on 23rd May 2018
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Posted 5 years ago
5
Janet Carter
Janet Carter
Verified Buyer
“Chunky and fits my personality”
ScotClans 5 star review on 17th May 2018
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Posted 5 years ago
5
Erica Buchko
Erica Buchko
Verified Buyer
“Phenomenal and sturdy product, timely customer service when I had questions about my product while it was still in process.”
ScotClans 5 star review on 10th May 2018
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Posted 5 years ago
5
Debra McCaleb
Debra McCaleb
Verified Buyer
“The prints were exactly what I was looking for to add to the decor of the bedroom. My husband has traced his ancestry and believe he comes from this clan. The prints are for our anniversary. I had them both framed to matching frames and will hang on the sides of the coat of arms/tartan presentation I had done for Christmas. Thank you so much.”
ScotClans 5 star review on 26th March 2018 ScotClans 5 star review on 26th March 2018 ScotClans 5 star review on 26th March 2018
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Posted 6 years ago
5
Tony Damigo
Tony Damigo
Verified Buyer
“My Beautifully crafted "Maxwell Tartan Tie" was purchased as a phone order. As a relatively rare tartan, none were on hand, so additional processing was needed. It arrived on time for my event, as promised. I could not be more pleased with the product and the service! Awesome!”
ScotClans 5 star review on 25th March 2018
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Posted 6 years ago
4
Katie McLean
Katie McLean
Verified Buyer
“Great variety of clan tartans and beautiful product.”
ScotClans 4 star review on 15th February 2018
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Posted 6 years ago
5
Dale Leppo
Dale Leppo
Verified Buyer
“I got my Dress MacPherson golf cap quickly. It looks good and it keeps my head warm.”
ScotClans 5 star review on 8th February 2018
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Posted 6 years ago
3
Jesse Elliott
Jesse Elliott
Verified Buyer
“I am very pleased both with the quality of product and responsiveness of service. I look forward to doing more business with ScotClans!”
ScotClans 3 star review on 16th October 2017
Helpful Report
Posted 6 years ago
Please contact us ASAP - this order was delivered on October 2nd - see tracking notes below: Tracking no. RS61 9706 009G B Your item, posted on 25/09/17 with reference RS619706009GB was delivered in UNITED STATES OF AMERICA on 02/10/17.
Posted 6 years ago
Also a dispatch email was sent on 26th September. The review request email you have responded to in order to write this negative review is linked to the dispatch email so we know it was definitely sent.
Posted 6 years ago
5
Margaret N Moore
Margaret N Moore
Verified Buyer
“Had many lesser known tartans available. Great quality.”
ScotClans 5 star review on 4th October 2017
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Posted 6 years ago
5
Tianay Friend
Tianay Friend
Verified Buyer
“This one was much better quality then the previous kilt pin I had . Much better made ! The clasp part of the pin back is staying together and looks like I won,t be loosing this one .”
ScotClans 5 star review on 13th April 2017
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Posted 7 years ago
5
Verified Buyer
Anonymous
Verified Buyer
“I ordered a plaque and framed family history from Canada. My order arrived in 5 days! And it's exactly as imaged. High quality. Very proud to put this up on the wall! (And much cheaper than buying it locally)”
ScotClans 5 star review on 4th March 2017
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Posted 7 years ago
5
Jane Barker
Jane Barker
Verified Buyer
“Following the death of my father and with only a week to prepare for his funeral I contacted ScotClans to see if I could source ribbon in his clan tartan to use on the flowers. Although this was not possible as the ribbon is produced to order Amanda had two small pieces of fabric in the correct tartan which she sent straight off to me and the parcel arrived in time for me to cut up the fabric and turn it into ribbon. She also made sure that I received a clan badge in time to use for the ribbon. Thank you, excellent customer service.”
ScotClans 5 star review on 20th February 2017
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Posted 7 years ago
5
Greg Barton
Greg Barton
Verified Buyer
“Excellent product/”
ScotClans 5 star review on 10th January 2017
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Posted 7 years ago
5
Joe McKnight
Joe McKnight
Verified Buyer
“I am very pleased with the order process and the product. I have and will continue to recommend ScotClans to my friends!”
ScotClans 5 star review on 9th January 2017
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Posted 7 years ago
5
Suzanne Elliott
Suzanne Elliott
Verified Buyer
“The Colquhoun skarff I ordered where really lovely and very proud to where them quality was amazing. Thank you”
ScotClans 5 star review on 9th January 2017
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Posted 7 years ago
4
Bonnie MacRae
Bonnie MacRae
Verified Buyer
“Good packaging, and it got here to the States quickly. Tartan which is printed on the wallet is good representation, Happy to find that my little iphone fits perfectly in the zippered area; meant for coins. Thank You.”
ScotClans 4 star review on 6th January 2017
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Posted 7 years ago
5
Melaine Reese
Melaine Reese
Verified Buyer
“I live in the United States and I wanted something special to give my friends who have Scottish ancestors and are also avid readers. The tartan bookmarks were perfect. My friends were very touched by the unique gift. The bookmarks are small, but sturdy, and hold the pages perfectly. They arrived well protected in an air mail envelope in pristine condition. It was not too terribly long of a wait before they arrived. I look forward to doing more business with ScotClans.”
ScotClans 5 star review on 1st January 2017
Helpful Report
Posted 7 years ago
ScotClans is rated 4.7 based on 3,921 reviews
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