ScotClans Reviews

4.7 Rating 3,922 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,922 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the clan ornaments! We have several clans within our family and I bought several. They are beautifully done and will be treasures once I "share" them with family members. There was some sort of problem with ordering online, could have been my error, not sure. I called ScotClans and got my items ordered and they were received earlier that I expected. Thanks ScotClans!”

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Posted 7 years ago

“I ordered the iPhone 5 case for Clan Davidson. The case is of sturdy quality and I love the non-slip grip sides. In addition to that the imprinting is perfect. Just love it! Thank you again ScotClans!”

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Posted 7 years ago

“The flask is absolutely beautiful.... a fine example of superior craftsmanship which is seldom seen today. The engraving is flawless and enhances the beauty of the flask.”

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Posted 7 years ago

“Was delighted with my purchase, it’s a present for my partner. I know he will love it.”

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Posted 7 years ago

“Order arrived in good condition; the scarf I purchased was nicely made and appears to be of excellent quality. We anticipate placing future orders.”

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Posted 7 years ago

“Amanda of Scotclan went beyond the call of duty to help me with an order late one Sunday night. Furthermore, I was pleasantly surprised when my Tartan sash and Lockenbooth brooch set arrived at my home in Canada on time for me to wear it at an important event. Thanks a million ScotClans!”

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Posted 7 years ago

“I had to change my order after it was placed. In one simple email, they fixed the order and it was sent to me quickly.”

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Posted 7 years ago

“My scarf is vibrant and of high quality.”

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Posted 7 years ago

“Reading about my ancestors, and learning things I did not know such as whether I belong to the Highland Clan or the Lowland Clan and that I could have been a Jacobite!!!!!!!!!!!.”

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Posted 7 years ago

“Excellent quality, great customer service!”

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Posted 7 years ago

“Very pleased with my tartan. I will be ordering more. I was pleasantly surprised that it arrived in a timely manner. Just in time for our St. Andrews celebration at church.”

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Posted 7 years ago

“Order arrived here in Portugal in excellent time.”

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Posted 7 years ago

“good quality,pretty pendant,very happy”

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Posted 7 years ago

“You wee able to help me find and get the items I needed to were to my nieces wedding and share with my brother in law Scot ancestor y, he is a carpenter”

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Posted 7 years ago

“Was rather worried at first when I sent in my order & payment and found out you were out of stock of the modern Montgomery tartan and it had to be woven. The worry got greater as nearly two months went by. But your staff did quickly respond to my update inquiry emails. Once I was informed you had the scarves in stock it seemed like it was barely a week until they were delivered.”

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Posted 7 years ago

“This is a correction to a previous review....I ordered one item from ScotClans which arrived in a very short time and in excellent condition. The item I ordered also looks even more impressive than the pictures!”

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Posted 7 years ago

your order was dispatched and you were given a tracking number. we have no record of any emails from you chasing this up - can you contact support@scotclans.com immediatly - one of our reps will email you to discuss this - as far as i can see your order has been sitting in a dispatch centre in phoenix for the last few weeks so it looks like you need to talk to USPS

Posted 7 years ago

“I have been looking at this company for well over a year. My husband comes from the Montgomery clan and we are incorporating his heritage into our vow renewal. My husband gave me the okay to get a couple of things and I am far from disappointed. The shipping and delivery time was great. The quality is amazing and I love it. We have quite a bit more to purchase and I cannot wait!! Thank you so so much!”

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Posted 7 years ago

“Easy ordering and quick delivery”

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Posted 7 years ago

“The folks at ScotClans helped make sure that my serape arrived in time for my big event. It was perfect and greatly complimented. I appreciated them pulling this together in a relatively short time frame. Very happy with my order.”

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Posted 7 years ago

“" Thank you for Your assistant and help you added that finel touch to my sons wedding in October with the modern mackenzie lapel pin badges Thank you once again \r\n Margaret Mackenzie "”

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Posted 7 years ago

ScotClans is rated 4.7 based on 3,922 reviews