ScotClans Reviews

4.7 Rating 3,922 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,922 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am glad that I have chosen ScotClans. The order was well taken care and the end product was perfect. Thanks a lot.”

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Posted 9 years ago

“I ordered a scarf, tie and polo shirt with my family's crest and tartan at the end of November for my dad's Christmas present. I didn't receive them by the estimated time so I contacted Sc to ask about the delay and it turned out the mill had not had the right materials for the scarf. long story short, Margaret from Scotsclans managed to get the shirt and tie sent directly to my dad and had them giftwrapped in time for christmas and the scarf arrived in January, the level of service stemming from the hitch was second to none! really helpful, apologetic and pro-active. I will buy from Scotsclans again!”

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Posted 9 years ago

“Excellent customer service, good products, quick delivery. I am very happy and have already recommended ScotClans to friends.”

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Posted 9 years ago

“It was great to have the opportunity to buy clan specific products. My order came quickly and was packaged well.”

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Posted 9 years ago

“Purchased a Gunn Clan brooch. It's wonderful and will just perfect for an event we're attending in Scotland this summer. Especially for those of us who do not wear the kilt and/or other accouterments of Scotland, the items carried are just perfect. The price is very reasonable and the delivery and packaging for shipping to us were perfect. Thank you so much - MMR”

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Posted 9 years ago

“Brilliant job! Thank you so much.”

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Posted 9 years ago

“I live in the States and could not believe how fast my order arrived. The quality of both shirts were excellent. I wish you would of had my family tartan in stock so I could of ordered it as well.”

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Posted 9 years ago

“High quality items. Although one item was personlised it arrived within days. Fantastic, highly recommended.”

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Posted 9 years ago

“I just today presented the "reindeer" in the Hamilton clan tee shirt to my first grandchild, Brennan, born this Valentine's Day. The critter in question looks more like a moose to me, and as I live in New Hampshire, in the US, and am a major fan of the antlered set, it was the perfect gift for my wee man. Not my first order from Scot Clans, nor will it be my last. Great stuff, great service, Great Scot!”

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Posted 9 years ago

“Hi - My husband's heritage is Scottish and we love everything about your lovely country - we even visited a few years and can't wait to go back again, and our property in Australia is called "Ferintosh" after the area his family are from! Every year, particularly at Christmas, I have a look at your site to see what I can add to his collection. My only comment is that, while you have a lot of products, there is only a limited number for "Clan Gray" which is a bit disappointing as I'm running out of things to buy! Kind regards Shirley.”

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Posted 9 years ago

“Quick service, great products!”

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Posted 9 years ago

“Very efficient friendly service would use again. J allan”

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Posted 9 years ago

“Thanks for the speedy dispatch and a really lovely product. As I was purchasing from New Zealand there was some trepidation as to the quality of product and the delivery expectations. I was not disappointed. Would recommend your site to others without hesitation. Thank you. Regards, Sharon Read”

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Posted 9 years ago

“Very quick process and received the item in plenty time. Quality very good. Will be using this company again! Many thanks.”

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Posted 9 years ago

“Friendly service, very good product, reasonable value, fast delivery. Thoroughly recommended.”

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Posted 9 years ago

“Very good service. Parcel arrived sooner than expected (we placed order from abroad). Pleased with scarf, which was a birthday present for my 17-year old daughter.”

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Posted 9 years ago

“Excellent product. Extremely quick shipping. Very nice employees. Great transaction.”

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Posted 9 years ago

“Love it”

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Posted 9 years ago

“I ordered a Mackenzie tartan bow-tie and vest for my husband as well as a matching sash for myself. Margaret was super professional and proactive when I placed my order. She brought to my attention that I had made a mistake and my sash would not have matched my husband's attire the way I had ordered it. Due to her diligence my order not only came in plenty of time (she had worked with me on that issue as well-rushing my order) but it's really nice too. The vest fits my husband like a glove! The colors are beautiful and accurate. All in all we are very happy with the whole experience and we wouldn't hesitate to buy from ScotClans again.”

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Posted 9 years ago

“My order came before expected which was nice since I needed for an event. High quality and great service.”

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Posted 9 years ago

ScotClans is rated 4.7 based on 3,922 reviews