ScotClans Reviews

4.7 Rating 3,921 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,921 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“item as stated and good value”

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Posted 6 years ago

“Hi, I’m so pieased with my cushion’s. . Your service are realy good , all has gone perfect. I’m recommending ScotClans for all my relatives and other. Greetings Jana MacFie”

ScotClans 5 star review on 7th November 2018

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Posted 6 years ago

“Awesome product! Awesome service! Thank you, thank you VERY much!”

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Posted 6 years ago

“I ordered my family’s (unmarried name!) Clan tartan and brooch - they are both of excellent quality and shipped safely all the way here to the west coast of Canada. Highly recommended!”

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Posted 6 years ago

“I am very happy with the quality of the items I received. I was really surprised at how fast my order was processed and shipped to me. Overall I am very pleased with this company.”

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Posted 6 years ago

“I had ordered a couple of items for Christmas gifts. One being a mug. When the package arrived the mug was broken due to being handled roughly by the shipping companies it had to go through to get to the United States. I sent an email and explained my plight. Scotclans was very gracious and took care of me. The sent a new mug and it arrived in perfect condition. Scotclans has been wonderful to work with. Thank you for putting the customer first!”

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Posted 6 years ago

“Amazing selection and outstanding quality. Can’t wait to order again.”

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Posted 6 years ago

“Efficient and excellent service!!”

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Posted 6 years ago

“I ordered two different style of my clan brooches for my Sons wedding. The plainer one arrived but the 2nd more elaborate one, was not available till a week after the wedding. Although ScotClans rushed through another brooch it cost twice as much as the first one, my hands were tied though. I had to accept the Brooch at a higher price. Anyway weddings aren't cheap- All in all not a bad turnout and the Tartan shone through-”

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Posted 6 years ago

“Every time I receive something I’m excited... it’s a part of my heritage that I live to share with my children. The Christmas ornaments will be a family addition to their trees.”

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Posted 6 years ago

“Very beautiful, high quality, thank you so much.”

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Posted 6 years ago

“It took quite a while for the item to come and it seems like it wasn’t shipped until I contacted them to find out where it was.”

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Posted 6 years ago

“Goods as described, prompt delivery with many updates regarding ETA”

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Posted 6 years ago

“Absolutely love the quality of the tartan scarf I purchased. Was promptly shipped to the US. Couldn’t be happier!”

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Posted 6 years ago

“Selection was great, prices reasonable, and the shipping cost across the Atlantic was very reasonable.”

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Posted 6 years ago

“5 Clan Tartan items ordered arrived in good time. All were good quality and as described on the ScotCLANS website. Good service from a good outfit! Thanks! -JM, Okotoks, Alberta, Canada”

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Posted 6 years ago

“I was very pleased with my dealings with your site. The agent was personable and helpful. I received my order in less time then i had anticipated and for that I am thankful. The items were very well done and I`m wearing my braces and drinking from my mug. Two thoughts--the noise in your telephone room was a bit distracting but then again my hearing isn`t what it used to be. And I gave you a good instead of very good ONLY because I want you to strive to be very good and if i had given a very good you might want to rest on your laurels.”

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Posted 6 years ago

“Bow tie just the job finished outfit for my daughter's wedding to a tea”

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Posted 6 years ago

“Why ask??? Yre as usual brilliant. I ME, love the family/personal unique touch. keep it up. How is floyd? digested his stone??? Love to all gillian”

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Posted 6 years ago

“Brilliant service, Fast delivery and very helpful staff when item I wanted wasn't available in time. They even sent a free gift to go with my purchase.!! Thank you Scotsclan.”

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Posted 6 years ago

ScotClans is rated 4.7 based on 3,921 reviews