ScotClans Reviews

4.7 Rating 3,922 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,922 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are very pleased with your service & plan on another order in the future. Thank you!”

Helpful Report

Posted 5 years ago

“Ordered a Hannay clan Reiver scarf for a clan daughter in US. Perfect.”

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Posted 5 years ago

“A nice emblem on the front of the shirt with the clan crest and motto, and the clan name below it. The price was fine but I would be willing to pay a bit extra for a cotton shirt with a finer weave, but that applies to all polo shirts from Branded designer polo shirts down to the likes of M&S. This does not imply a defect or criticism of the polo shirt I purchased just my preference regarding the weave and weight of the shirt.”

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Posted 5 years ago

“First time of ordering and everything was easy. Goods arrived in plenty of time and were of a very high standard.”

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Posted 5 years ago

“The item's I received I'm very happy with thank you.”

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Posted 5 years ago

“I am very happy with my purchase from Scot Clans and would highly recommend them to my friends.”

ScotClans 5 star review on 15th August 2019

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Posted 5 years ago

“The glassed turned out beautifully. So happy I ordered them.”

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Posted 5 years ago

“Received promptly and very good quality. Thanks.”

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Posted 5 years ago

“VERY HAPPY WITH ITEMS WELL PACKED”

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Posted 5 years ago

“Very happy with my scarf from ScotClans. Made it to North Carolina with no problems. Communication was great. Will order again.”

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Posted 5 years ago

“Delighted to receive exactly what I hoped for - great quality and customer service.”

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Posted 5 years ago

“looks great. turned up ok.”

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Posted 5 years ago

“Awesome site! I have bought many things including clan jewelry, apparel and handbags from you. Everything is always high quality and shipped promptly. I will be buying from you for ,any years to come. Thank you for giving me an authentic way to keep in touch with my Scottish roots!”

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Posted 5 years ago

“I was a bit concerned about the quality for the price. But when I received my stamp, it was well wrapped to protect it. It is solidly made and the rubber stamp is deeply cut so the image has well defined ridges making for a sharp, really sharp imprint. Would highly recommend.”

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Posted 5 years ago

“We ordered a new Kilt for my daughters wedding in Australia. Ease of ordering and time scale for delivery fantastic. Quality of kilt, marvellous. Thanks for your great work and service. All the best Martin Forbes”

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Posted 5 years ago

“Excellent business. I ordered from them knowing that I would be in Edinburgh approximately 6 weeks later. They allowed me to order and pick it up once I arrived in the city. Extensive collection to choose from, merchandise in excellent condition, and very helpful and friendly customer service. When they became worried that I had not made it by to pic up the items yet, they contacted me and asked if they needed to post it to my house instead. Wonderful service!”

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Posted 5 years ago

“This is the second purchase from ScotClans I live in Australia so It does take a while for delivery but this is to be expected I just give myself plenty of time well worth the wait”

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Posted 5 years ago

“My husband and I really enjoy our tartan coffee mugs. He's Scottish and I'm Irish, so we can easily tell them apart! Would love to have seen your logo or imprint on the bottom of the mugs. Thanks, Donna Burns Stewart”

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Posted 5 years ago

“Wonderful service with quite fast delivery. Very pleased.”

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Posted 5 years ago

“I ordered a ring cushion for my sons wedding over the phone and they were extremely helpful”

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Posted 5 years ago

ScotClans is rated 4.7 based on 3,922 reviews