ScotClans Reviews

4.7 Rating 3,920 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,920 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the service and the quality of the items I ordered looking forward to my next purchase John Chisholm Mangawhai Heads Northland New Zealand”

Helpful Report

Posted 2 years ago

“The ordering process was straight forward and they gave an honest response to delivery times. Some companies promise quick delivery in an attempt to secure the sale even though the delivery time could be weeks. When the item arrived I couldn’t have been happier with the quality. I would certainly use ScotClans again and recommend them to everyone. Thank you ScotClans”

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Posted 2 years ago

“Excellent little book. Bought it for my sister's birthday, her middle name is Douglas. I will be reordering for my other sister.”

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Posted 2 years ago

“I am a 6th generation Australian of Convict Scottish Heritage and have had a great time buying a number pf Blair Clan items. So easy shopping online and the Service is great. Thank You ScotClans .”

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Posted 2 years ago

“It was easy to order and although it did take a bit for it to arrive it was just what I wanted. The swatch was just enough material to use for the top of a Christmas stocking. It looks great. The only reason for the delivery delay was the distance.”

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Posted 2 years ago

“The products I ordered is of very high quality and delivered overseas in good time considering the COVID-19 challenges we are all facing. I will continue to purchase items from ScotClans.”

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Posted 2 years ago

“Excellent quality even if the images on the website are not very representative, something should be added to show relative scale”

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Posted 2 years ago

“Easily found on the WWW. Easy to buy through the website. Delay to delivery was clearly stated. Delivered goods were well made and finished. A good experience.”

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Posted 2 years ago

“It was nice to have an option of buying a swatch and crest of my wife’s family. Easy to purchase. And despite supply chain issues, it came within a month of ordering.”

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Posted 2 years ago

“the waistcoats arrived in perfect condition and will be reverently worn for a long time. great workmanship.”

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Posted 2 years ago

“Excellent workmanship on a waistcoat, worth the wait for the bespoke tailoring.”

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Posted 2 years ago

“Cannot say more about the excellent customer service they provide. Excellent!!!”

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Posted 2 years ago

“Arrived to me in the US quickly. It’s a beautiful piece and I will definitely be placing more orders in the future and would certainly recommend ScotClans to friends and family!”

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Posted 2 years ago

“Amazing products”

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Posted 2 years ago

“Products I have received are of the highest quality. Wonderful service; and even though I am in the US, I have always received my orders in a timely manner.”

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Posted 2 years ago

“The Patch is of Quality and Exactly as Advertised. Thank you!”

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Posted 2 years ago

“with more than one year delay, but better now than never. I was very well advised. After my ordered blanket was not to get, I was helped well and personally with alternatives. Thank you very much from Germany!”

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Posted 2 years ago

“Wonderfully interesting items that bring long forgotten family history to life with pride!”

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Posted 2 years ago

“Excellent service, wonderful items, received sooner than expected. Definitely order again.”

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Posted 2 years ago

“Beautiful product! And it was pretty fast shipping!”

Helpful Report

Posted 2 years ago

ScotClans is rated 4.7 based on 3,920 reviews