ScotClans Reviews

4.7 Rating 3,922 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,922 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

Write Your review

Tell us how ScotClans made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sample arrived very quickly and a good size to be able to fully appreciate the cloth. Thank you.”

Helpful Report

Posted 6 years ago

“Excellent service. Item was of top quality, securely wrapped and protected for its journey to the USA. Thank you for your prompt service.”

Helpful Report

Posted 6 years ago

“Top, qualité, prix.... Juste le trajet en avion un peu long pour la France mais superbe.”

ScotClans 5 star review on 11th October 2018

Helpful Report

Posted 6 years ago

“Excellent service. Will be ordering again soon.”

Helpful Report

Posted 6 years ago

“I ordered an Irvine Crest bookmark for my mother and was very pleased with the quality of the product and the speed in which it was delivered to Mobile, Alabama USA. Your correspondence was very cordial and I will be shopping from ScotClans in the future!”

Helpful Report

Posted 6 years ago

“Very well made and beautiful design and packaging.”

Helpful Report

Posted 6 years ago

“Very happy with the service from beginning to end. Ordered from Australia and received in good condition in 2 weeks.”

Helpful Report

Posted 6 years ago

“Good range of goods on offer in all tartans which is unusual ,website easy to navigate and products arrive in timely manner and are of good quality”

Helpful Report

Posted 6 years ago

“Excellent service. Goods are fine quality.”

Helpful Report

Posted 6 years ago

“Very good company i have used them several times and shall continue to do so the service i received was excellent and long may it continue thank you ScotClans”

Helpful Report

Posted 6 years ago

“Ordered some Gordon plaid ribbon, there was a great selection, it arrived right on time and was perfect!”

Helpful Report

Posted 6 years ago

“Fast delivery of a great quality item!”

Helpful Report

Posted 6 years ago

“Thanks to all. Love my skirt despite the side trip it took.”

Helpful Report

Posted 6 years ago

“I am so excited to surprise my fiance on our wedding day with some apparel straight from Scotland. He wanted to incorporate his heritage into the ceremony, and this is just another small thing I know he will be so happy to have. The customer service from Scotclans was wonderful and they got my order to me so quickly. A little piece of Scotland will be at our Texas wedding!”

Helpful Report

Posted 6 years ago

“I will be back for more! Such an easy transaction and happy with my purchase.”

Helpful Report

Posted 6 years ago

“In US got my order quickly! THANKS”

Helpful Report

Posted 6 years ago

“I was very happy with the name plaque and framed clan history I bought as a gift for my son in law, who also has Scots heritage too. Have also been very happy with products bought in the past including mugs with Gordon clan crest, which go through the dishwasher without fading. Thank you!”

Helpful Report

Posted 6 years ago

“The jacket I ordered for my husband's anniversary gift was very nice! The green was nice and the emblem was clean and easy to see.”

Helpful Report

Posted 6 years ago

“Good selection of tartans, great selection of products, good customer service and was shipping to Australia with no issues. Would buy again.”

Helpful Report

Posted 6 years ago

“Easy to contact by phone and all questions answered.”

Helpful Report

Posted 6 years ago

ScotClans is rated 4.7 based on 3,922 reviews