ScotClans Reviews

4.7 Rating 3,922 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,922 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“While researching for our trip to Scotland in 2019, I stumbled on your site and was so happy I could get flip flops! I am the flip flop queen and have decided these are my around the house shoes so I don't get them dirty. They make me happy when I wear them.”

ScotClans 5 star review on 12th September 2018

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Posted 6 years ago

“Again we are very pleased with the service we have received from Scotlands”

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Posted 6 years ago

“I will be placing orders with you in the future.”

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Posted 6 years ago

“was slightly worried my order which was placed at short notice as it was a gift for a friend who was leaving at short notice to go home to Romania. However although the order was for a clan crest quaich which had to be made to order it arrived in plenty time. Well done. Delighted with the product as was my friend. Thank you very much ScotClans”

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Posted 6 years ago

“What can I say it is a good solid mug.”

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Posted 6 years ago

“Absolutely beautiful cape!!!! I bought this as a gift for my mother and she loves it. Everyone that she has shown it to now wants one.”

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Posted 6 years ago

“My tartan scarf arrived in a timely fashion and was Perfect. I couldn’t ask for better quality or service. Thank you so very much.”

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Posted 6 years ago

“Excellent phone service order was with me in stated time will inform friends and will use again the future.”

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Posted 6 years ago

“Plaid mouse pad was exactly like advertised!”

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Posted 6 years ago

“Very easy to order, ScotClans kept me informed of progress. Kilt is awesome!”

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Posted 6 years ago

“Brilliant company, so friendly and helpful”

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Posted 6 years ago

“The Handfasting wrap you made was absolutely beautiful. It looked wonderful on the Wedding day in an exquisite castle. The quality was superb and the length perfect. The couple really appreciated that it was the exact clan tartan they wanted. Thank you so much!”

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Posted 6 years ago

“I bought this for my sister and she reports that it’s beautiful and she loves the unique stone.”

ScotClans 5 star review on 4th September 2018

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Posted 6 years ago

“very pleased with turn around and product is great thanks”

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Posted 6 years ago

“Lovely people, I called as I needed an item as soon as possible. They did everything they could to help and it arrived within two days of ordering. Thank you so much!!!”

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Posted 6 years ago

“Blown away with the service Our order arrived a lot sooner than we expected-We are in Australia And what a thrill to know how happy my friends were when they opened their package I bought the items as a gift Love your work guys Cheers”

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Posted 6 years ago

“They went above & beyond to make sure we had the handfasting ribbon in time for our daughter's wedding! All the way in rural USA, too! Thanks so much for all you do! Ribbon is beautiful & perfect for her special day!”

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Posted 6 years ago

“Excellent service and products, with very fast shipping. Would recommend to anyone. I am in the U.S. and got my order in about 2 weeks by air mail. I am a very satisfied repeat customer.”

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Posted 6 years ago

“I was very impressed with the quick delivery of my phone case from Scotland to Australia. It arrived in about 6-7 days. I have sent 2 emails requesting if you stock something similar to a stamp that I can use on biscuits but have not received a reply.”

ScotClans 5 star review on 29th August 2018

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Posted 6 years ago

“My order was dealt with very promptly by very friendly staff. I am over the moon with my purchase of 2 sets of cuff links made in the specific tartan that I asked for. My parcel was sent to me in a lovely presentation package, I would like to say a huge thank you to the staff of SCOTCLANS.”

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Posted 6 years ago

ScotClans is rated 4.7 based on 3,922 reviews