ScotClans Reviews

4.7 Rating 3,922 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,922 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My husband Donald (this is his wife, Heather, writing the review) recently bought me a beautiful tartan stoll and clan crest brooch from your website. The delivery time to Nova Scotia (Canada) was fantastic and I was very taken with the quality of the weave. The tartan fabric was sooooo......lovely. The brooch is also a surprisingly substantial piece of jewellery...very crisp detail and the stones are beautiful. I love it so much. I can't wait to see what he orders from you next!”

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Posted 6 years ago

“Great company to buy from and excellent service.”

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Posted 6 years ago

“Ordered mousemat this time but previously clan mug and coaster for family member. Delighted with quality and service.”

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Posted 6 years ago

“Fast shipping to the US, beautiful quality product. Thanks!”

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Posted 6 years ago

“It was exactly what I ordered and it came in a relatively short amount of time.”

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Posted 6 years ago

“My MacAulay shield is beautiful. It's perfect. It hangs by my front door and looks great. Thank you very much for an excellent job. While I have your attention: could you please give me some advice on how to keep it looking like new? I sprayed Scotchgard on the tartan and was wondering how I could preserve the wood. Linseed oil, maybe? I would really appreciate your reply. Many thanks.”

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Posted 6 years ago

“Thank you ScotClans. very happy with my purchases. The goods arrived safely . I will wear the clan scarf with pride.”

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Posted 6 years ago

“I have nothing but the highest praise for ScotClans! Starting with initial inquiries about products and timelines...to placing the order...receiving confirmation...regular status updates...shipping confirmation and finally, the finished product! Would I recommend them? ABSOLUTELY! No questions, no hesitation!”

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Posted 6 years ago

“Kia ora (Wellness greetings) I am very happy and impressed with the product and time of delivery. There certainly will be more orders in the future as we have a large Boswell whanau (family). Thank you from a satisfied customer. Ma te Atua (God blessings)”

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Posted 6 years ago

“I like your service, your taste in items that i want, maybe, not need, but that does not matter,keep ur the good work and service.”

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Posted 6 years ago

“I've ordered from ScotClans several times. My items are always more beautiful than described on the website. They arrive more quickly than estimated even though I live in Texas.”

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Posted 6 years ago

“The speed of shipping was quite good to the USA. Everything was high quality and the colors of the fabric were just as shown. I will definitely order more items in the future.”

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Posted 6 years ago

“I ordered a wool tartan scarf that I needed to receive in a hurry. It was used to wrap the urn of my brother-in-law's ashes for his interment. The scarf was his family's tartan. He was buried with his parents who were both born in Scotland. I received the scarf at the time promised, and I travelled with it back to Canada for the burial The scarf was a lovely quality, and it had a very comforting and touching effect for all. Thank you ScotClans for the rapid delivery and the frequent updates of the delivery process.”

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Posted 6 years ago

“This is the first time I have purchased goods from Scotclans and after reading positive reviews felt confident to go ahead. The order arrived on time and is absolutely lovely, 100 percent lambswool tartan scarves in our family's tartan. Even though I was born and raised in Australia, my husband and I both have Scottish ancestry and I have some Welsh, so it meant a lot. Thank you so much. Erica Robertson”

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Posted 6 years ago

“Great service and great product. They were able to fill my order in time for my daughters wedding. Thanks”

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Posted 6 years ago

“Clan Crest badge as advertised and I am pleased with the quality. Postage a little slow but to be expected in Australia.”

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Posted 6 years ago

“The items I purchased were of good quality, and the service was excellent.”

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Posted 6 years ago

“The two Clan Badges I bought for my daughter, one very fancy in Pewter, and one with her Birthstone Topaz, in it. The nicest Clan Badges I've seen to date. When my daughter received her package from me, I had also knit her beautiful shawl. The Badges came sooner than I thought they would. So I shipped them out to her, with her Shawl.... She LOVES the whole shebang. The Badges are perfect for her winter shawl. I'll be ordering one for myself soon! Thank You!! Arrived sooner than thought”

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Posted 6 years ago

“Great products and super fast shipping, especially going across the pond!!! Thanks”

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Posted 6 years ago

“Great product selection, easy ordering, and timely and reasonable shipping, even to the USA! Thanks!”

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Posted 6 years ago

ScotClans is rated 4.7 based on 3,922 reviews