ScotClans Reviews

4.7 Rating 3,922 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,922 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. The parcel took a long time to arrive. NZ Post told me to contact you in the end to see if you could find it. They couldn't find it to track it. The next day it arrived, which was a surprise, but all's well that ends well. Have bought here before and will do so again. Thankyou for the great service Alison Cameron”

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Posted 3 years ago

“Great looking products high quality and the mug has correct tartan pattern to match the clan thanks again!!! Always prompt service in light of the distance!”

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Posted 3 years ago

“Excellent service here. Thank you. I love the ties and the delivery was also good.”

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Posted 3 years ago

“It was a gift for my wife who is a “Shaw”. She was thrilled. Thanks”

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Posted 3 years ago

“I was absolutely delighted with my recent experience with ScotClans. My conversations and email correspondences were friendly and warm. The scarf I ordered arrived well ahead of schedule and was of the high quality I had hoped for and the perfect gift for my ancient uncle. Thank you! Until next time...John Hay Hegberg”

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Posted 3 years ago

“The rings we ordered from you are perfect! We ordered two sizes-one for my husband and one for me. They fit perfectly. The lettering on the rings is very nice and legible. We like the silver edging also. Thank you for offering these “Da Mi Basia Mille” rings; and giving the history of the saying on your web site. These are very special to us. Thank you again! Damon and Karen Wright Tennessee USA”

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Posted 3 years ago

“My order made it all the way to Alberta, Canada very quickly and the tartan was exactly what I was looking for! Love it!!!”

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Posted 3 years ago

“Swift service - quality items - very happy customer. Thank you 🙏”

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Posted 3 years ago

“Imagine my trepidation ordering my Effie bag from New Zealand. How long would it take to arrive? What if I didn't like it? It looked lovely on the excellent website, but could the colours be true? I needn't have worried. ScotClans' friendly staff made sure I could see what the finished product would look like, and the colours were chosen with care. The bag arrived much quicker than I could have hoped for, and it is divine. The colours, the quality of the fabric, the sewing are all excellent. Now I can wear my tartan in a whole new, stylish way!”

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Posted 3 years ago

“Very satisfied”

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Posted 3 years ago

“I am very happy with the plaque I bought from Scotclans. It is just as I expected and was dispatched promptly. My suggestion for improvement is to warn international customers not to waste their money on "International Tracked" shipment as the tracking does not work - refer my emails to Amanda on 5 and 12 March. Kind Regards Terry”

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Posted 3 years ago

“I ordered a gift for my Mother, and we were both very pleased with what we received. It was a pin, which she wears with pride. I will definitely order again in the future. Great gift ideas. Thank you.”

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Posted 3 years ago

“I send you a picture, thank you for your email”

ScotClans 5 star review on 5th April 2021

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Posted 3 years ago

“Everything was prefect. Great communication; fast response; excellent product!”

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Posted 3 years ago

“Thank you ScotClans for offering a quality garment at a reasonable cost.”

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Posted 3 years ago

“A fine hat. A MacQueen hat is hard to come by here in the mountains of Colorado! Standard shipping was better than expected too.”

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Posted 3 years ago

“My mini kilt is better than I honestly could have imagined!! It is beautiful. Thank you to all of the folks at ScotClans who made it so amazing!!”

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Posted 3 years ago

“I have bought several things from ScotClans and have been delighted with them. I order by phone and Imfind them very friendly and helpful. The things I have have always been of high quality and different from the usual run of the mill things.”

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Posted 3 years ago

“Great customer service. Prompt response. Item was well packaged. Fast delivery considering I'm in the US. I will buy from them again.”

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Posted 3 years ago

“I !ove the tartan terrier keychains that I purchased! They are a bit to large (I feel) to use on my keychain but is a cute accessory on a pocketbook, book bag or backpack. They will be a perfect Christmas gift for some of my family members.”

ScotClans 5 star review on 21st March 2021

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Posted 3 years ago

ScotClans is rated 4.7 based on 3,922 reviews