ScotClans Reviews

4.7 Rating 3,922 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,922 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have purchased many things from ScotClans. Always good quality items, presented nicely and packaged well for posting.”

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Posted 3 years ago

“I've been buying various hats from ScotClans for years now. They are always professionally manufactured, looking great and feeling well made.”

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Posted 3 years ago

“Thanks for connecting me with my Scottish heritage! The kilt pins are great!”

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Posted 3 years ago

“Great items and quality! Thank you!”

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Posted 3 years ago

“Ordered the clan kilt pin from ScotClans and it came within a few days, quick delivery and very happy with the product. Would recommend and will happily shop again. Thanks!”

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Posted 3 years ago

“Ordered a Sgian Dubh for the groom for his wedding. The item came fast, was well presented and in perfect condition. Great job guys, thanks.”

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Posted 3 years ago

“Goods arrived in Australia within 2 weeks. No damage. We are very pleased with the service and quality. Thanks very much.”

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Posted 3 years ago

“Excellent products and very efficient service.”

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Posted 3 years ago

“Beautiful material, very soft and beautifully made.”

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Posted 3 years ago

“Thank you for being very good at follow-ups and letting me know the new delivery dates. Unfortunately I do think that ordering 8 McLaren tartan napkins in October in time to give them as a Christmas present and then they did not arrive till April was bad. I know things have been very difficult this year with the Covid-19 pandemic but perhaps they should have been omitted from your selection list if the materials were not available. This will not stop me from ordering more items from you in the future.”

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Posted 3 years ago

“ScotsClans helped with what will be the best wedding gift for our god-daughter. Their prompt response to my initial query was fantastic and assisted with ensuring the gift was perfect. The order was received unbelievably quickly from Scotland to Australia, even in this new world of ours. Cannot thank ScotsClans enough and now can't wait to give Wee Morag and Wee Callum to the bride and groom in August. Thank you.”

ScotClans 5 star review on 13th May 2021

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Posted 3 years ago

“great service would shop there again.”

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Posted 3 years ago

“Always happy with scotsclan”

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Posted 3 years ago

“I love your products. I wish they came in bigger sizes though. I wear a 3XL or 26/28 in US sizes.”

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Posted 3 years ago

“Order was easy to make. Standard mail to Canada probably took longer than usual but this was to be expected during a pandemic. The products were well made and very much to our liking. We would order from ScotClans again.”

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Posted 3 years ago

“Hello from New Zealand: I ordered on line a pair of earrings, and on their arrival, I was delighted to find they were exactly what I had thought they would be like. I am currently checking with daughters to see if they too would like some for themselves. Thank you.”

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Posted 3 years ago

“Big shout out to ScotClans staff, for their part in delicately preparing my order thank you. Website easy to use, international delivery as expected. Most happy with my purchase, and will use again in the future. As purchasing Internationally however one needs to be mindful of the currency rate at time of purchase as this does have an impact as to the quantity of the order placed. Most definitely a must for the Scottish Clans, special occasions.”

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Posted 3 years ago

“Very easy to order and good stuff.”

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Posted 3 years ago

“Have purchased a few things and been pleased with them. Have also had goods sent directly to Canada and the service has been prompt.”

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Posted 3 years ago

“Everything arrived just as described, and sooner than I expected it, given I live overseas. The sale prices were excellent, too!”

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Posted 3 years ago

ScotClans is rated 4.7 based on 3,922 reviews