ScotClans Reviews

4.7 Rating 3,922 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,922 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order arrived in Canada in good time . I appreciated the notice as to it being shipped. The purchase was exactly what I expected ....no surprises all around.”

Helpful Report

Posted 7 years ago

“What made me happy? Just about everything! Dram glasses personalized with our clan name, the price, the shipping that was much faster than I had anticipated, the little individual black boxes with our clan name on them that the glasses were in, everything! And I love that this special gift for my son came directly from Scotland. Thank you ScotClans! I'm a very happy customer.”

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Posted 7 years ago

“You have amazing customer service, and the quality of your products is wonderful. The only thing that may help would be to let customers know that there will be additional charges upon delivery. I had thought that the duty ant fees were included in my shipping cost, but there was an additional 18$ CAD upon delivery. Other than that the shopping experience was great and your site is very user friendly. Keep up the great work.”

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Posted 7 years ago

“Fast, efficient and friendly service.”

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Posted 7 years ago

“Pin very lovely. Arrived in perfect time. Have already worn it.”

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Posted 7 years ago

“Items received as indicated.”

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Posted 7 years ago

“I like the way the clan history covers/combines both branches of the Macaulay clan.”

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Posted 7 years ago

“My order has been received and in good order. I am extremely pleased with not only the quality of the items purchased, but also with your timely service.”

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Posted 7 years ago

“The toque fit perfect, so warm and comfortable, trust me i need it over here on the Atlantic Coast of Canada, sure needed that! Great graphics, clear and very legible. Thanks Aye!”

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Posted 7 years ago

“I have been buying from ScotClans for several years. Their products are always first quality and the service is above and beyond. My next purchase will hopefully be a new Kilt. I will continue buying from them.”

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Posted 7 years ago

“ScotClans had a wide variety of items for the Fletcher Clan, which is my wife’s Clan. We were very happy with the quick shipping to the United States and the great customer service. Thank you ScotClans!”

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Posted 7 years ago

“Great products - and we've bought many as gifts; t-shirts, pins, mugs, etc. Plus fast and safe shipping to the USA. A real gift for those of us no longer living in our family's homeland, to be able to have our family crest on special items. Thank you!”

Helpful Report

Posted 7 years ago

“A wonderful selection of products! I had the hardest time finding a very specific tartan swatch (that I wanted to give as a gift) on other websites, but I was actually able to find it here! I'm very pleased, and will definitely purchase from again!”

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Posted 7 years ago

“Beautiful quality soft scarf, and the pins were beey well made. Veey happy with my purchases.”

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Posted 7 years ago

“Absolutely beautiful tie! Very nice quality - gorgeous colors!”

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Posted 7 years ago

“Very happy with the cufflinks I purchased and the service was excellent.”

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Posted 7 years ago

“ScotClans were particularly speedy with their dispatch and packaging of the ordered items. The product looks good but has not been closely examined or worn yet as it is intended as a gift.”

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Posted 7 years ago

“Efficient shipping, fun products and I love supporting real (not robo) businesses.”

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Posted 7 years ago

“fast service and it was exactly what I wanted the lady on the phone when I had a query was so helpful.”

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Posted 7 years ago

“made a purches online and was happy with goods and good comms and fast postage will use again”

Helpful Report

Posted 7 years ago

ScotClans is rated 4.7 based on 3,922 reviews