ScotClans Reviews

4.7 Rating 3,922 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,922 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The tartan I ordered is beautiful, vibrant, and nicely crafted.”

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Posted 7 years ago

“Very pleased with the craftsmanship and communication with my order. Delivered quickly and on time during the holiday season.”

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Posted 7 years ago

“I am so happy with my purchase. Even nicer than I imagined. Such great service too”

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Posted 7 years ago

“I recently found out that my ancestry goes back to the mid 18th Century, Murdochs of the Kingdom of Fife, therefore, I am allowed to wear the tartan of the Donald clan so I sent for a brooch made up of that tartan and my husband paid for it for Christmas for me. I am delighted with it, particularly as it was received well before Christmas and I will not hesitate to look at the ScotClans website if I wish to purchase anything else. Thank you.”

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Posted 7 years ago

“Customer service was amazing and fast. The products were exactly as shown, and great quality, and shipping was super fast.”

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Posted 7 years ago

“You had the inventory I was looking for and shipped it promptly”

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Posted 7 years ago

“My order was placed by phone and the Lady who answered was very pleasant and helpful. I was surprised and delighted at how quickly my goods arrived especially since it was during the Christmas rush. I would happily buy from ScotClans again or recommend them to a friend.”

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Posted 7 years ago

“Awesome service. The product I bought was perfect so as same the gift package.”

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Posted 7 years ago

“I ordered several family tartan items from ScotClans for gifts. I was concerned that two of the clans were lesser known and therefore, may take longer to arrive, which would have impacted my sending them as Christmas gifts. I needn't have worried. ScotClans had what I was looking for and dispatched the items very quickly. I had plenty of time to get them to my family via post with time to spare. Since one item was glass, and therefore fragile,I also commend ScotClans for ensuring it arrived intact and unbroken. I would happily do business again with your firm!”

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Posted 7 years ago

“ScotClans tartan scarves and ties are top quality. Customer service was quick and efficient. I had forgotten to input the ship to address which was different from billing address. I emailed right away, and they were able to make the change and ship to gift recipient. It is so exciting to receive the Scot items directly from Scotland, without another company in the middle. Thank you for your beautiful craftsmanship, quality, and customer service. From Clan Crawford”

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Posted 7 years ago

“Shipping to the USA was fast and secure. Thanks.”

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Posted 7 years ago

“Love what I received and it came in time for Christmas.”

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Posted 7 years ago

“I am very very happy with everything I received except the Christmas ornament. I thought it was large and when it came it was the size of a dime. I couldn't wait to receive it to hang it on my tree in honor of my grandfather. Yet its so tiny you can't even read what it says without a magnify glass. Not worth the price I paid for it!”

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Posted 7 years ago

“Outstanding Service! Timely Delivery! Extremely Satisfied Customor!”

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Posted 7 years ago

“We were very excited to receive the Christmas ornaments in such good time. I was impressed by the good service.”

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Posted 7 years ago

“Item arrived very quickly exactly as we expected”

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Posted 7 years ago

“Lots of choice”

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Posted 7 years ago

“All items had great quality and looked exactly as shown on the homepage. Everything was safely wrapped, delivery was perfectly on time. Great stuff, we‘re enjoying it :-)”

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Posted 7 years ago

“Product as expected. High quality. Thank you.”

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Posted 7 years ago

“Everything went smoothly. In addition, I love, love, love the cell phone case. I got the MacPherson tartan with clan badge. It is perfect. Clear image and colours. I would rate it 15 out of 10. While walking with it through the grocery store (had shopping list on it) I was thinking, "I bet I'm the only person in the whole Austin area with one of these." hee, hee.”

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Posted 7 years ago

ScotClans is rated 4.7 based on 3,922 reviews