ScotClans Reviews

4.7 Rating 3,922 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,922 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely items bought as Christmas presents and arrived on time”

Helpful Report

Posted 7 years ago

“Great quality! Was better than I expected and now is proudly worn every day. Love the detail and the depth to the product. Looks and feels way more expensive than actually is.”

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Posted 7 years ago

“The staff were fantastic, very helpful. They answered all my questions what I needed to know before I decided on which Kilt to purchase.”

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Posted 7 years ago

“First of all the goods were of the highest quality and the present was well received - especially the Tammy! I have rated you very good because when I thought my order might not arrive before Christmas you clearly 'pulled out all the stops' to make sure that it did - the person I spoke to made. It a personal service. Thanks TR”

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Posted 7 years ago

“Second order in and nothing has changed, if anything its improved! My first was to kit me out for my wedding and after some excellent advice, excellent worksmanship and timely delivery (coupled with patience... I am an English man after all!) I very nearly, and continue to almost match my beautiful wife! Second order was for "Wee Morag" , a Sgian Dubh and customised Clan print which again were fantastic products (Morag is rediculously soft!), quickly delivered and with customer service that is second to none. This occasion was to help deliver the news to my mum (the Scottish connection) that she was to become a Nanna, which went brilliantly. Long and the short is, having relied on the team at Scotclans for two of the biggest moments in my life so far there is no-one I could recommend more! They have great products, are professional, helpful, friendly and most importantly trustworthy. Thanks very much lads and lassies, keep up the good work and all the best for 2018. SteveOOO”

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Posted 7 years ago

“Fast, perfect order, well packed and delivered promptly.”

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Posted 7 years ago

“I ordered the clan necklace and book marker for my niece for Christmas. Both were absolutely beautiful. She was especially thrilled with the clan necklace..pendant was very nice and the chain was pretty and a perfect length. Thank you!”

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Posted 7 years ago

“I ordered a silk tie just before Christmas and did not expect it to arrive in time. IT arrived well before the estimated time and I was delighted both with the prompt delivery and the quality”

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Posted 7 years ago

“I was so surprised and excited to get my new shawl only 2 days after Christmas! I have worn it twice with many compliments. Would like to get a few more”

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Posted 7 years ago

“The Scarf I ordered for my Niece for Christmas arrived in good time and was of excellent quality. She had always wanted a Hay Ancient scarf (Hay being her Maiden name) and was very pleased and happy when she opened her present. She wore it all over Christmas and the New Year. Well done ScotClans and I will be a returning customer in 2018.”

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Posted 7 years ago

“I was very pleased with the quality with the products I purchased. I would be happy to buy from them again.”

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Posted 7 years ago

“My purchase arrived quickly and without a fuss. The Bear was a gift for my wife and he now sits proudly on our new bed. I have purchased from you several times now and always receive friendly efficient service.”

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Posted 7 years ago

“Fantastic customer service. Email replied to promptly. Although I ordered quite late, I got my items in plenty of time for Christmas. The packaging was beautiful and it was a treat to receive it.”

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Posted 7 years ago

“My order was sent promptly without mistake. Communications with customer service has been excellent with past orders as well.”

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Posted 7 years ago

“they were very helpful and delivered in the time scale they gave me, tote bag was of good quality and would buy from scotclans again.”

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Posted 7 years ago

“My husband loves his Clan scarf. Beautiful fabric and craftsmanship.”

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Posted 7 years ago

“Great item in great time”

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Posted 7 years ago

“The quality of the item is superb, most important, arrived in time for Christmas! Many thanks J B G”

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Posted 7 years ago

“I can't say enough about ScotClans.....they were terrific. Although we're a "POND" away, they were fast with their delivery to the states, and delivered in plenty of time for Christmas on such a short notice. My wife loved her poncho! The quality and workmanship was beautiful. I definitely recommend ScotsClans. Thank you ScotClans.......”

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Posted 7 years ago

“The item was for my grandmother who was born and raised in Glasgow. She absolutely loved the necklace and has been wearing it every since. The items that ScotClans has available are great for gifts and home decor. They have everything!”

Helpful Report

Posted 7 years ago

ScotClans is rated 4.7 based on 3,922 reviews