ScotClans Reviews

4.7 Rating 3,922 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,922 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality products”

Helpful Report

Posted 7 years ago

“Selection of the items I needed was easy on the web site. Purchasing from Australia was also easy, and the items arrived safely by tracked post after 28 days. This was my first purchases from ScotClans. Overall I would rate it highly and recommend to others seeking to purchase from overseas.”

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Posted 7 years ago

“Great products, great service.”

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Posted 7 years ago

“It was a Christmas gift and our son was very surprised as he is working on the family tree everything was great and we got it before Christmas. Thank you Amanda for taking care of us. Sue & Myron”

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Posted 7 years ago

“I ordered a quaich with a clan crest. The price was fair and the item arrived when promised. The quality of the item is very good.”

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Posted 7 years ago

“My friend really loved the family crest and colors on his gift! I love giving gifts with meaning and your site offers so much information on Scottish heritage. Thanks, Teresa Sons”

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Posted 7 years ago

“Cape was well made and beautiful. Service was good, just remember it takes time to make and ship but even at that it was only 4 weeks.”

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Posted 7 years ago

“I have been receiving your emails for quite awhile now and enjoy getting them a lot. Last summer I noted some things I was interested in purchasing, but didn't get around to doing so. After finishing my Christmas shopping, I decided to treat myself, so mid-December ordered 2 maps and the Luckenbooth ring and pendant! I knew they would arrive after Jan 1 as I live in Canada, and they arrived just about when I thought they would, well wrapped, in good condition and as good as they appeared on your website! Thank you soooo much...M Macaulay from London, Ontario, Canada”

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Posted 7 years ago

“Easy ordering, items arrived when projected and amazing quality of goods purchased. Definitely my go to for all my “Scot” needs!”

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Posted 7 years ago

“Prompt delivery at a busy time of year. The order was not complete but it was quickly rectified and the missing item was forwarded. Always find the goods supplied to be of a high quality.”

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Posted 7 years ago

“The tie is absolutely beautiful, well made. Colors are outstanding, and my son in law will be proud wearing it!”

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Posted 7 years ago

“The tartan men's ties I ordered for my sons were beautiful and a very nice quality. I appreciated that they came with a short summary about the clan. I also appreciate that I received a very prompt reply to my inquiry about delivery. I love ScotClans products, and have received good products and service both times I have ordered.”

Helpful Report

Posted 7 years ago

“I ordered a hat for my son for Christmas in the MacAlpine plaid. Beautifully made and got here to the USA before Christmas. I would order from ScotClans again and refer business to them.”

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Posted 7 years ago

“I am an exiled Scot and love things from home.My sweatshirt does not disappoint - it is of high quality and will be worn with pride. The keyring is cute and will be quite a conversation piece! We were impressed with the efficiency of ScotClans - we'll undoubtedly be back for more.Thank you very much.”

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Posted 7 years ago

“I gave the t-shirt with the Wallace Clan crest to my son for his birthday. He loved it, as well as the package from Scotland. We will definitely be return shoppers.”

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Posted 7 years ago

“I selected the wrong shipping to arrive for Christmas but Scotclans corrected my error and my grandson got his Belt buckle on Christmas Day! Thank you so much!”

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Posted 7 years ago

“My order was processed quickly and exactly as I ordered. All the items I received are beautiful and the quality is excellent. It was a pleasure ordering through ScotClans and I plan on doing so again.”

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Posted 7 years ago

“Very pleased with the T Shirt .... so pleased in fact I might just order another one.”

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Posted 7 years ago

“My order, placed a little late, was for Christmas and ScotClans managed to deliver to me in time for the 25th December, which was much appreciated.”

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Posted 7 years ago

“I ordered for Christmas only leaving just under two weeks, but rest assured the family tartan scarf I bought my grandad came two days shy of Christmas which was perfect! My grandad was rather overwhelmed by my present with this element of his scottish roots he holds so dear. The scarf was beautiful designed and incredibly soft, which was a perfect present for an old man that always catches the cold! I would definitely recommend and will most definitely be ordering from ScotClans again. Thank you for providing a memorable present at an affordable price! And a Happy New Year!”

Helpful Report

Posted 7 years ago

ScotClans is rated 4.7 based on 3,922 reviews