ScotClans Reviews

4.7 Rating 3,922 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,922 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love my cap.”

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Posted 5 years ago

“Everything ordered came well packed and in good condition. All the items are really nice and the colors were vivid. Everything exceeded my expectations. I would recommend this shop.”

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Posted 5 years ago

“ScotClans processed my order swiftly and their gift wrapping was hearty. Despite of oversea order, my purchase was delivered only several days later. I found their option of message card was excellent, though the printed message could use cooler fonts. My husband, from Clan Fraser really loved the Kilt Pin and proudly put it on our wedding day. The Kilt Pin will have passed to his son in the future. Thank you so much, Rodger & Amanda Moffet !! You made our day ♡”

ScotClans 5 star review on 25th May 2019

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Posted 5 years ago

“Quicker shipping on items with tartans that have to be made than what the website says so that was a pleasant surprise. Responds quicker to twitter for questions than email. Items were all very nice!”

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Posted 5 years ago

“Very happy with our order !”

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Posted 5 years ago

“They did an excellent job delivering world quality materials! The Melvilles of east-central Florida appreciate it very much! Great customer service and products!”

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Posted 5 years ago

“I ordered a scarf for my wife, and was a little nervous about the amount of time it would take to fulfill my order. The scarf arrived a couple of days earlier than I expected, so I was very pleased about that. The scarf was beautiful, and was a big hit with my wife. This was a very pleasant transaction.”

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Posted 5 years ago

“Have never been disappointed in their products and service. Appreciate their interest in the Clans.”

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Posted 5 years ago

“Absolutely no issues with this order and came as expected. I would definitely order from Scotsclans again.”

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Posted 5 years ago

“Very happy with the tartan swatches and the kilt pin. Good quality.”

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Posted 6 years ago

“Product was great, as expected. Shipping was long but at no fault of ScotClans, as the distance between Scotland and Australia is just large. Information given by ScotClans on item info, as well as clan history was fantastic. Status of order was a little unclear at times - I wasn't certain if the item had been shipped yet for quite some time, and the tracking system didn't work for me (though I'm not sure if that's necessarily in the control of ScotClans. But otherwise, absolutely satisfied with the product.”

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Posted 6 years ago

“Had to wait a bit for my special cushion but this was due to delay in receiving the tartan requested. Lovely cushion cover, grand children named him Cameron MacCoo Face!”

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Posted 6 years ago

“This being my first purchase overseas I did not know how it would go, and although I made contact because I did not know how long it takes to airmail a parcel, I was quite happy with the response that I got and when I received the purchase I was happy with the Item. All round I was quite please with the transactions”

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Posted 6 years ago

“My parchment clan affiliation arrived in a timely manner and was exactly as I ordered. The recipient loved it!”

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Posted 6 years ago

“Beautiful scarf, quick delivery!”

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Posted 6 years ago

“Arrived sooner than expected. The Sinclair Tie and Clasp is Greg’s Engagement Gift to wear at our Wedding.”

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Posted 6 years ago

“Great procuct, great experience. Quick and on top of things. I would shop here again! Thank you!”

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Posted 6 years ago

“I bought a mouse pad and coaster of the MacKay clan recently. The merchandise came from Scotland in a reasonable amount of time and I am quite pleased with the products. I very well may do business with ScotClans again.”

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Posted 6 years ago

“I was very pleased with the products I purchased. The items were a gift for a baby.”

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Posted 6 years ago

“I am very happy with the two tie and scarf sets I recently purchased. Shipping was so fast I couldn't believe it......4 days from Scotland to Maryland!”

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Posted 6 years ago

ScotClans is rated 4.7 based on 3,922 reviews