ScotClans Reviews

4.7 Rating 3,922 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,922 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast & efficient service, thank you.”

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Posted 5 years ago

“ScotClans were truly amazing. Great customer service and replied instantly to all my emails. Their products are of beautiful quality. I will definitely be buying from them again.”

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Posted 5 years ago

“I was very impressed with the customer service aspect of the business and very impressed with the quality of the items ordered and delivered.”

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Posted 5 years ago

“Excellent service, a beautifully crafted plaque now my wife wants me to order one for her ,no problem 2 on wall will look good,thanks”

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Posted 5 years ago

“Fantastic products, great service. I have bought from ScotClans a couple of times and would highly recommend. They have amazing products and always friendly and easy to deal with. Fast shipping too - they send my products all the way to Australia and they always arrive quickly and in perfect condition. Love this store!!!”

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Posted 5 years ago

“Can not complain. I ordered cufflinks for my other half as a wedding present. They arrived in the post when they said they would be delivered (I live south West England). The quality was very good and my partner loved them. Win win. I would definitely use ScotClans again.”

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Posted 5 years ago

“Very well done quality and exillent customer service”

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Posted 5 years ago

“My order was very small but everything was just as I had expected. Good quality and a fair price.”

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Posted 5 years ago

“When Scotclans website was down last year I had to phone them. They were friendly, helpful and polite. That is why I come back. Big bonus is that I didn't have to wait long for my orders to be fulfilled. Thank you Scotclans”

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Posted 5 years ago

“received my order in time and in good condition.”

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Posted 5 years ago

“Superb quality, great value for money. The added satisfaction of supporting a UK based business. Have used ScotClans before and will continue to do so again.”

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Posted 5 years ago

“I was pleasantly surprised by the quality of the Boyd mini sash I purchased,I would not hesitate to buy from you again .......Mrs.Lundie...”

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Posted 5 years ago

“This is the third time I have ordered a product from ScotClans. They have not disappointed! My banner/wall hanging is perfect. The embroidery of the clan crest is fantastic. Delivery to Australia was without fault.”

ScotClans 5 star review on 14th June 2019

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Posted 5 years ago

“The items I ordered was simply awesome, well weaved and very soft to touch so delicate to the skin. Marvelous showmenship”

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Posted 5 years ago

“We ordered custom tartan items for a wedding. The staff were friendly and courteous, the items are in excellent condition, and the service was timely. We are very thankful for the prompt and careful service.”

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Posted 5 years ago

“The order arrived on time, and the quality of my items was outstanding! I couldn't be more pleased! Thank you, ScotClans!”

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Posted 5 years ago

“Excellent service, great quality and looked fab. Thanks so much.”

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Posted 5 years ago

“Beautiful craftsmanship! I ordered a vest and two pins in my husband’s clan. They came out beautifully.”

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Posted 5 years ago

“I bought a light weight tartan scarf in my clan colours (Lennox) and a clan crest of the same. Both took a bit of time getting here but then both had to be made to order, which makes me feel a bit special. ;) Both are excellent quality and worth waiting for. I'd recommend ScotsClans to anyone looking for their clan's paraphernalia and even thoughtful and special little gifts for friends and family.”

ScotClans 5 star review on 11th June 2019

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Posted 5 years ago

“Order a clan fleece, shirt and mobile phone cover. All arrived in a couple of weeks and no complaints. Good service.”

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Posted 5 years ago

ScotClans is rated 4.7 based on 3,922 reviews