ScotClans Reviews

4.7 Rating 3,922 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,922 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What was delivered was exactly what I'd ordered. Well wrapped and not broken. Can't fault it.”

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Posted 6 years ago

“Order arrived much quicker than anticipated and was just as I was expecting.”

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Posted 6 years ago

“Thanks. They were just what I wanted and came do quickly.”

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Posted 6 years ago

“I received my cell phone cover very promptly and am quite happy with the quality!”

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Posted 6 years ago

“I was completely satisfied with the service! Thank you!”

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Posted 6 years ago

“Easy to order online, great service and promptly delivered to me in Australia.”

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Posted 6 years ago

“top notch items, great customer service”

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Posted 6 years ago

“Thank you so much for sending the tartan mugs with our family name! I was worried my email would get missed about the different spelling, but it got there and the order was perfect! Everything arrived safe and sound. 😀”

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Posted 6 years ago

“We ordered quaichs and tankards in our clan name, from Australia. Really impressed with the choice/variety that ScotClans has, the quality of the products and delivery. Highly recommended.”

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Posted 6 years ago

“I am very pleased with the skirt I bought. It is very well made. I am a seamstress for over 50 years and I know well made clothes. Thank you for the lovely skirt. I am Scottish ad this is my tartan. Jerri Rowley”

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Posted 6 years ago

“The fabric is absolutely beautiful and we received it much sooner than we expected”

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Posted 6 years ago

“I'm thrilled with my clan crest! I'd requested a couple of small custom adaptations, which were handled perfectly. The ordering process was easy and staff were responsive. Shipping to Canada was very fast. I'm very happy with my decision to shop at ScotClans on-line; would do it again. Greg; Canada”

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Posted 6 years ago

“Ordering process went smoothly. Good quality products arrived quickly to USA.”

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Posted 6 years ago

“item as stated and good value”

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Posted 6 years ago

“Hi, I’m so pieased with my cushion’s. . Your service are realy good , all has gone perfect. I’m recommending ScotClans for all my relatives and other. Greetings Jana MacFie”

ScotClans 5 star review on 7th November 2018

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Posted 6 years ago

“Awesome product! Awesome service! Thank you, thank you VERY much!”

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Posted 6 years ago

“I ordered my family’s (unmarried name!) Clan tartan and brooch - they are both of excellent quality and shipped safely all the way here to the west coast of Canada. Highly recommended!”

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Posted 6 years ago

“I am very happy with the quality of the items I received. I was really surprised at how fast my order was processed and shipped to me. Overall I am very pleased with this company.”

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Posted 6 years ago

“I had ordered a couple of items for Christmas gifts. One being a mug. When the package arrived the mug was broken due to being handled roughly by the shipping companies it had to go through to get to the United States. I sent an email and explained my plight. Scotclans was very gracious and took care of me. The sent a new mug and it arrived in perfect condition. Scotclans has been wonderful to work with. Thank you for putting the customer first!”

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Posted 6 years ago

“Amazing selection and outstanding quality. Can’t wait to order again.”

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Posted 6 years ago

ScotClans is rated 4.7 based on 3,922 reviews