ScotClans Reviews

4.7 Rating 3,922 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,922 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The scarves were beautiful and the delivery was quick. Very satisfied.”

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Posted 6 years ago

“Very nice to have something that shows my ancestry..growing up I was told we were Irish, then my DNA came back with Scottish...So very happy!!!!”

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Posted 6 years ago

“I bought the scarf for a funeral and was extremely happy with the quality and speediness of the delivery as well. Scarf was a little on the small size, but as a fashion piece and for its intended purpose it was absolutely perfect and went down well with my family as well.”

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Posted 6 years ago

“Contacted Scotclans by phone, had excellent advice Prior to order being taken was adviced that there would be a 2 week delay approx Item duly arrived well packed & just what was wanted !”

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Posted 6 years ago

“I love the Thomson Scottish ornaments I ordered for my two children! Thank You!”

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Posted 6 years ago

“Awesome bag. Awesome service. Love you guys !”

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Posted 6 years ago

“Recently purchased a A4 framed Clan heritage picture. Rang and spoke to a lovely helpfully lady, who cleared up all my questions promptly taking my order. I received the confirmation Email soon after. The packaged arrived well wrapped and safe and in good time. Overall a brilliant service was received from start to finish. Thank you. Regards Shane Sanderson”

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Posted 6 years ago

“Both presents are Xmas presents good quality”

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Posted 6 years ago

“Fast shipping, high quality product, I highly recommend!”

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Posted 6 years ago

“This is my second purchase thru ScotClans. Very satisfied with both experiences. Web page bookmarked for future purchases. William Cooper Sunny Southern California, USA”

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Posted 6 years ago

“Thank you ScotClans, the plaque is wonderful.”

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Posted 6 years ago

“Excellent service and top quality merchandise, would recommend to anyone”

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Posted 6 years ago

“This is the second time I've used ScotClans and have been delighted on both occasions with the prompt and helpful service.”

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Posted 6 years ago

“Thank You for our Leslie tartan Wrap, stoles and ties. We are so happy with them, they arrived in time for our fathers funeral. So many people complemented us on how lovely they looked. We can’t thank you enough for making a heartbreaking day have a special touch. Thank You again from The Leslie family. I will be in touch again to make another order. Yours sincerely Jane Baynes X”

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Posted 6 years ago

“I love my new scarf! It came more quickly than I expected. Thank you.”

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Posted 6 years ago

“I had bought my oldest daughter the mini sash a few years back. She mentioned this year when we were attending Scotland County Highland Games that she wished she had the long wool Tartan Sash. I ordered this for her Christmas present this year. ScotClans is always so easy to work with. The sash arrived in a timely manner considering I chose standard delivery, and I can't wait to see her face when she opens this up on Christmas. Thank you, ScotClans!”

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Posted 6 years ago

“The service was fast, courteous and efficient. Product is excellent. We are very happy with our stamp. Thank you. We will highly recommend to others.”

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Posted 6 years ago

“I was very happy with the quality of the products and the delivery was about as expected. The one suggestion I would suggest is to make the family crest on the tie clip matching to the one on the cufflinks”

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Posted 6 years ago

“Quick and efficient service.”

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Posted 6 years ago

“I was very happy with the selections on the site. The service was outstanding. However I was very disappointed in the actual size of the glasses I ordered. I suppose it is my fault. I should have been more attentive to the details. I will certainly be a regular customer. Thanks, Christine Garison”

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Posted 6 years ago

ScotClans is rated 4.7 based on 3,922 reviews