ScotClans Reviews

4.7 Rating 3,921 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,921 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

Write Your review

Tell us how ScotClans made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Itsta good”

Helpful Report

Posted 3 years ago

“My order arrived safely. Perfect presentation of the clan tartan and emblem. Very happy customer.”

Helpful Report

Posted 3 years ago

“I was very pleased with the service. With the item coming so far it arrived expediously. I was impressed. The fabric I ordered was of superior quality and the item I made turned out beautifully. I highly recommend this company as you will not be disappointed.”

ScotClans 5 star review on 19th December 2020

Helpful Report

Posted 3 years ago

“Great website. Great selection. International shipping came with no issues. Thank you!”

Helpful Report

Posted 3 years ago

“Great range Good service”

Helpful Report

Posted 3 years ago

“I live in the USA and have ordered from ScotClans numerous times. I have always received my orders in a timely manner. They have been well packaged and arrive in excellent condition.”

Helpful Report

Posted 3 years ago

“Beautifully made Xmas gingerbread hanging ornaments in clan designs. They will hang on the Xmas tree for many years to come”

Helpful Report

Posted 3 years ago

“Cannot thank Scotclans enough for their products and service ! We required some family tartan material urgently for a funeral and the team went out their way to help us and ensure it arrived on time. Quality of the material was also brilliant.”

Helpful Report

Posted 3 years ago

“ScotClans sent me exactly what I'd ordered in a timely manner, despite current mail slow-downs. Their merchandise is of good quality and I would highly recommend them. Thank you!”

Helpful Report

Posted 3 years ago

“Shipped quickly, looks great”

Helpful Report

Posted 3 years ago

“Great customer service and lovely product. Really knowledgeable, helping us choose a scarf to send to Spain”

Helpful Report

Posted 3 years ago

“Amazing customer service they quickly solved a slight mishap that happened and the quality of the item I recieved was amazing. I would highly recommend 5 stars isnt enough great service and product”

Helpful Report

Posted 3 years ago

“Bought a couple masks. Very impressed. Well made. Comfortable. Thank you!”

Helpful Report

Posted 3 years ago

“Very well made mask in the MacKinnon tartan. A unique gift.”

Helpful Report

Posted 3 years ago

“I am very happy with the lovely Bunny with t-shirt I ordered. My Niece loves it. It arrived here in the U.S in a timely manner and packaged well. Customer service was excellent.”

Helpful Report

Posted 3 years ago

“I ordered a plaque for my Dad for Christmas, and I was not disappointed. It was absolutely gorgeous. Exactly what I wanted. Living in Canada meant some high exchange rates, but even then it was still well worth the price”

Helpful Report

Posted 3 years ago

“Absolutely delighted with my tartan banner. Very efficient service carrying out my instructions ..”

Helpful Report

Posted 3 years ago

“Very impressed with the quality of the weaving. Beautiful item, arrived in the USA safely. Thank you!”

Helpful Report

Posted 3 years ago

“despite 2 oct floods, I did get my order, Bless you. One question: the face masks have a white pad , what for and for how long??? No instructions provided... Can you help?? Happy chrismas for you all, Gillian”

Helpful Report

Posted 3 years ago

“good sewing! & elegant pattern”

Helpful Report

Posted 3 years ago

ScotClans is rated 4.7 based on 3,921 reviews