ScotClans Reviews

4.7 Rating 3,921 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,921 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products at reasonable prices and good email support. I appreciated the prompt and clear communication regarding the timing of an order to the United States.”

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Posted 6 years ago

“The speed of shipping was quite good to the USA. Everything was high quality and the colors of the fabric were just as shown. I will definitely order more items in the future.”

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Posted 6 years ago

“I ordered a wool tartan scarf that I needed to receive in a hurry. It was used to wrap the urn of my brother-in-law's ashes for his interment. The scarf was his family's tartan. He was buried with his parents who were both born in Scotland. I received the scarf at the time promised, and I travelled with it back to Canada for the burial The scarf was a lovely quality, and it had a very comforting and touching effect for all. Thank you ScotClans for the rapid delivery and the frequent updates of the delivery process.”

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Posted 6 years ago

“This is the first time I have purchased goods from Scotclans and after reading positive reviews felt confident to go ahead. The order arrived on time and is absolutely lovely, 100 percent lambswool tartan scarves in our family's tartan. Even though I was born and raised in Australia, my husband and I both have Scottish ancestry and I have some Welsh, so it meant a lot. Thank you so much. Erica Robertson”

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Posted 6 years ago

“Great service and great product. They were able to fill my order in time for my daughters wedding. Thanks”

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Posted 6 years ago

“Clan Crest badge as advertised and I am pleased with the quality. Postage a little slow but to be expected in Australia.”

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Posted 6 years ago

“The items I purchased were of good quality, and the service was excellent.”

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Posted 6 years ago

“The two Clan Badges I bought for my daughter, one very fancy in Pewter, and one with her Birthstone Topaz, in it. The nicest Clan Badges I've seen to date. When my daughter received her package from me, I had also knit her beautiful shawl. The Badges came sooner than I thought they would. So I shipped them out to her, with her Shawl.... She LOVES the whole shebang. The Badges are perfect for her winter shawl. I'll be ordering one for myself soon! Thank You!! Arrived sooner than thought”

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Posted 6 years ago

“The flags are very nice, but I thought coming from Scotland, they would be made in Scotland.....not China.”

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Posted 6 years ago

“Great products and super fast shipping, especially going across the pond!!! Thanks”

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Posted 6 years ago

“Great product selection, easy ordering, and timely and reasonable shipping, even to the USA! Thanks!”

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Posted 6 years ago

“Is this some sort of joke? I still haven't received my order... I requested a refund...which Scotclans agreed to... still waiting..weeks later...I placed the order in June. I have raised a case via PayPal...”

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Posted 6 years ago

“Took a little long before the order came, but very pleased with the item.”

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Posted 6 years ago

“The quality of the shirt and embroidered clan crest is above par. I can't fault it at all. It's beautifully done! Customer service is exceptional as well.”

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Posted 6 years ago

“Were great to work with. When I had a question they were very quick to get back to me concerning the question and offered an alternative. I love the items I purchased. Super quality.”

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Posted 6 years ago

“Beautiful item. So excited for my daughter to grow up with it next to her. Thank you so much for giving us a new family heirloom”

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Posted 6 years ago

“Always excellent service, quick delivery and great quality.”

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Posted 6 years ago

“Absolutely beautiful kilt! The tartan is stunning. The employees at ScotClans were very helpful and nice. Thank you!”

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Posted 6 years ago

“I love my MacLeod of Lewis plaid brooch! It's wonderfully made, and a perfect large size to hold everything in place. It was very carefully packaged to withstand international shipping, and arrived before I expected. If there was a rating of 10, that's what I would give. Thank you so much, Katherine.”

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Posted 6 years ago

“I live looking at this website and finally decided to order my Clan Gordon coffee mug and keychain. They arrived in the U.S. nicely packaged and contents secured for travel. I will order again because of all the wonderful items to choose from.”

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Posted 6 years ago

ScotClans is rated 4.7 based on 3,921 reviews