ScotClans Reviews

4.7 Rating 3,921 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,921 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Communications were great. Had some questions after the purchase that meant my order changed and they were great about it, handled it without error and delivered on time. The quality of the skirt was very good. thank you.”

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Posted 6 years ago

“Shopping at ScotClans is a pleasure. Recently I ordered the same tartan scarf twice. Amanda was kind enough to cancel the second order immediately. Doing business with ScotClans makes me feel closer to my Scottish ancestors who came to America in 1696.”

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Posted 6 years ago

“The staff were so helpful when I went in looking for something in my Grandma's tartan. They were accommodating and provided me with as much information as possible. I ended up getting a lovely scarf.”

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Posted 6 years ago

“I absolutely love my IPhone cover that I bought with my Clan’s surname. It arrived pretty quickly when you realize how far it had to travel to reach me in the U.S. (Florida). I’m already looking for more items to ask for for Christmas.”

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Posted 6 years ago

“Love my Fraser crest. Looks great with my Fraser hunting ancient sash.”

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Posted 6 years ago

“Fine service and good range of products. Got to me in about two weeks, which is great for Canada! Love the hose, they actually fit my tiny feet. Will definitely go to you again when I need something else.”

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Posted 6 years ago

“The product was just as described. Fast shipping fro UK to US.”

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Posted 6 years ago

“Excellent customer service! Fast international shipping! Beautiful tartan sash!”

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Posted 6 years ago

“The pocket handkerchiefs I ordered arrived in perfect condition and in a timely manner. Very impressive quality. Thank you so much!”

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Posted 6 years ago

“I am thrilled with the quality of your SC-PL05 Small Clan Crest Plaque! Thank you very much, Robyn”

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Posted 6 years ago

“I ordered a beautiful wool scarf. The colors were exactly as shown. Delivery was quite quick. The scarf was very nicely packaged if you wanted to give as a gift. I will definitely recommend ScotClans and order from them again.”

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Posted 6 years ago

“Absolutely top class service! Called to check availability and they couldn't have been more helpful. Arrived the very next day, excellent quality fabric and so much care had been taken with packing! Can't wait to shop again in the future.”

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Posted 6 years ago

“Very good Service”

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Posted 6 years ago

“Gorgeous tartan swatches! I'm so happy that I can find this particular one, this is actually my second purchase of it!”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“Really pleased with the service. Had the gift sent directly to my best friend who now lives in Germany and she was thrilled when she received her Clan pennant. Had it gift wrapped too and she loved the thistle paper it came in. Saw a photo of the pennant hanging in a place of honour this week, so I know it will be cherished.”

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Posted 6 years ago

“Fast Shipping! Great product! Will purchase from again!”

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Posted 6 years ago

“Well wrapped package arrived safe, beautifully presented. I only wish there was a little more to say what Clan Graham is, how to pronounce the words on the items and what they mean. We know little of our Scottish heritage and anything is appreciated. You and your Family do a fabulous job. We in New zealand have some scottish ancestry like so many, but know so little and would like to. Thanks so much. I wanted something for my husbands 80th Birthday that he has not got, and is something to pass on to the rest of the family. Regards, Meryl Hopa.”

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Posted 6 years ago

“I'm absolutely thrilled to have my new kilt! I've worn it a few times already, and it has been incredibly comfy, despite the heat here in the U.S. I couldn't speak more highly of the folks at ScotClans, especially if you were to go there in person. The hospitality that they have has been enough to make this store my favorite, and I can't wait to come back and shop more here.”

ScotClans 5 star review on 17th July 2018

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Posted 6 years ago

“Very satisfied.”

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Posted 6 years ago

ScotClans is rated 4.7 based on 3,921 reviews