ScotClans Reviews

4.7 Rating 3,922 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,922 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love my Clan Campbell iphone case and Christman ornament. They're beautiful! And they arrived here in New York amazingly quickly!”

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Posted 9 years ago

“I am so pleased with my recent purchase of tartan table decorations! I was happy to have the choice and picked weathered Wallace. . . so beautiful! they will be front and center on my Thanksgiving table and my family will enjoy them so very much! thanks for this offering, for the wonderful phone message ( when I phoned after hours) brought a tear to my eye to hear the beautiful Scots on the other end of the line. . . Ordered online, received in very good order, quicker than items I ordered on the same day from here in the States. . . wonderful!!! I will be back soon!”

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Posted 9 years ago

“Once again you didn't disappoint. For anybody nervous about shopping online & across the pond in North America.....don't be. Scotsclans are great!”

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Posted 9 years ago

“Very satisfied with the product and service. Recieved my items even earlier then I expected. Thank you Laretta Carmichael”

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Posted 9 years ago

“Excellent quality gifts, great service and delivery time”

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Posted 9 years ago

“I received the scarf and pin that I ordered, and they arrived in good condition. They are lovely and just what I hoped for. Many thanks! Michele S., Denver, Colorado”

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Posted 9 years ago

“Excellent company. Superior customer service!”

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Posted 9 years ago

“I have ordered items from ScotClans a few times in the past and everything has always been good quality, packaged well, shipped quickly to the U.S. from the UK, and communication has been excellent. Very nice people, great service, and I will order from ScotClans again! Thank you very much.”

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Posted 9 years ago

“Product delivery was fast and efficient . The Product was high quality and I am very satisfied.”

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Posted 9 years ago

“My order was despatched promptly and arrived in to us in Australia safely and timely. Thank you from Western Australia”

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Posted 9 years ago

“ScotClans fulfilled and expedited my order perfectly. Thank you!”

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Posted 9 years ago

“Speedy delivery and helpful after service.”

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Posted 9 years ago

“I was very pleased with the speed of processing my order and how quickly my order arrived. Will definitely use the site for future orders.”

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Posted 9 years ago

“I was very impressed with the service the items arrived well before the stated time and they were better than i expected i shall be shopping with you again. Allan R”

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Posted 9 years ago

“I received my order in less than a week here in the US. I was very satisfied with my service and my order. I have ordered from them several times over the years and always been satisfied.”

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Posted 9 years ago

“Nice people, very quick e-mail replies when they caught an error in my order. Wide selection, items as advertised. Have booked marked them into my favorites. Highly recommend.”

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Posted 9 years ago

“The items for sale are not easily available in the US. Following a recent trip to Nova Scotia I still was unable to get my exact clans so I turned to Scot Clans. It was a blind pick, I just had to cross my fingers. They were excellent all around. All items were available and were shipped from Scotland and received in Pennsylvania within a week! And, the were just as described. I am so pleased with them and the "stuff" I am sure I will be back for more.”

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Posted 9 years ago

“Excellent product. Quick delivery. I would recommend it.”

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Posted 9 years ago

“I'm happy to say that I'm more than pleased and quite delighted with the Tartan Kennedy Tie & Scarf Set as well as the Kennedy Clan Crest Plaque that I recently ordered. The Tie & Scarf Set are made of soft and beautiful 100% wool and the Placque is made of rich dark wood. Both are high quality. The packaging was prepared with impressive care and the shipping was prompt. Thank You for excellent service and beautiful merchandise. I will definitely place future orders with ScotClans.”

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Posted 9 years ago

“Although it was a long way to travel my purchases arrived and I'm very pleased with them. Thank you for a prompt and efficient service.”

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Posted 9 years ago

ScotClans is rated 4.7 based on 3,922 reviews