ScotClans Reviews

4.7 Rating 3,922 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,922 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

Write Your review

Tell us how ScotClans made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The pins I ordered were exactly as shown. They arrived quickly and the quality is very good. I was a little nervous ordering over seas but there were no issues and I would definitely order from ScotClans again!”

Helpful Report

Posted 7 years ago

“I ordered from Dubai. I also made a change to my order. I found the communication from the company was good and very friendly. Order arrived within a reasonable time frame and was as expected. Good experience overall. Would be at ease recommending them.”

Helpful Report

Posted 7 years ago

“My father was born in Montrose, Scotland and our family has been looking for good quality products for ourselves and to give as gifts . And we found it in your company. Many of my family have been to Scotland and are planning to return. We will be visiting your store for sure. Thank you. And your service was very good, too.”

Helpful Report

Posted 7 years ago

“Love the iPhone clan case!! It fits perfectly and the colors are bright. I'm proud to carry my clan plaid and crest with me wherever I go 😊”

Helpful Report

Posted 7 years ago

“They put the finishing touches to my suit for my daughters wedding”

Helpful Report

Posted 7 years ago

“Easy to deal with.”

Helpful Report

Posted 7 years ago

“The website was easy to use and i found what I was looking for very quickly. The parcel arrived in good condition and in the time that was posted. What I bought was exactly what i saw on the website. This is the second time I have purchased items from you and as previously... very satisfied. Glennyce Sinclair”

Helpful Report

Posted 7 years ago

“Ordered 2 Scraves...exactly what I wanted...delivery was quick (for international order)....would order from them again.”

Helpful Report

Posted 7 years ago

“I have already sent an email regarding this purchase but I would commend you on your delivery to "Down Under " which was prompt and appreciated the due diligence in keeping me informed of the progress of the order. The key rings were a great hit with the children being adopted and the adults present. I also had inquiries regarding your firm which may lead to enquiries regarding these type of gifts. Scots and Irish ancestry make up a good percentage of our population,( I have both ), but many of the Irish initially came as convicts! We won't worry about the English and Welsh!”

Helpful Report

Posted 7 years ago

“Very pleased with the product,just like they described it.”

Helpful Report

Posted 7 years ago

“I've ordered a number of things from Scotland and they arrive quickly and well protected”

Helpful Report

Posted 7 years ago

“Very good service. Promp correct delivery.”

Helpful Report

Posted 7 years ago

“I have placed various orders over the last few years and have always been happy. This time I purchased a stamper of the clan badge and it is a quality product. Arrived promptly and in perfect condition. Very happy with my purchase. Thanks.”

Helpful Report

Posted 7 years ago

“My order was delivered "fast". Very happy with it and the service. Regards Max Don (the Netherlands )”

Helpful Report

Posted 7 years ago

“The shoes are fun and I am getting a lot of use out of the bag they came in. Scot Clans always has good communication and my shoes were delivered in a timely manner.”

Helpful Report

Posted 7 years ago

“Nice products, timely delivery. Very satisfied customer.”

Helpful Report

Posted 7 years ago

“The goods were received in a reasonable and very good conditions/ So much so l have ordered additional goods last Monday night or Tuesday morning Australian time. I also hope to visit the company when l visit Edinburgh in early Jul 2017.”

Helpful Report

Posted 7 years ago

“My order arrived safely and in a timely manner, was well received and my family is smiling. Many Thanks.”

Helpful Report

Posted 7 years ago

“Mini-sash very suitable, delivered very promptly. But the label with the brand name and washing instructions is on the outside and that is not smart.”

Helpful Report

Posted 7 years ago

“The product I ordered was great!”

Helpful Report

Posted 7 years ago

ScotClans is rated 4.7 based on 3,922 reviews