ScotClans Reviews

4.7 Rating 3,922 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,922 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

Write Your review

Tell us how ScotClans made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“bought a scarf and tie excellent quality”

Helpful Report

Posted 7 years ago

“I was looking for something with our clan plaid without going all the way with kilts. ScottClans customer service recommended a shawl, which is just perfect. The quality is above my expectations - I am absolutely thrilled! I also purchased some clan badges, these too were perfect. And delivery was also very timely. When I'm ready for kilts I will most certainly be getting them from ScottClans.”

Helpful Report

Posted 7 years ago

“My hat is wonderful, with beautiful workmanship ! I have received a lot of compliments on it. I couldn't be happier !!”

Helpful Report

Posted 7 years ago

“The kilt belt with buckle with clan crest is quite impressive.”

Helpful Report

Posted 7 years ago

“Just one e-mail and a phone call,the order was processed and made in the morning despatched at lunch time and received the following day!What a fantastic service and product which we seldom get nowadays,Highly recommended!”

Helpful Report

Posted 7 years ago

“I was easily able to find affordable goods related to the McGregor Clan. The website was easy to browse. The products arrived rather quickly considering the ocean it had to cross. Leah”

Helpful Report

Posted 7 years ago

“Excellent service both by phone and delivery . I ordered a dark horn Quaich and when it arrived from supplier it was light. Scotclan staff sorted this for me and when it did arrive it was exactly what I wanted. Very pleased with service thank you so much”

Helpful Report

Posted 7 years ago

“Needed a clan patch for a jacket. Had what I wanted and regular shipping arrived much faster than expected.”

Helpful Report

Posted 7 years ago

“The Bears are great.”

Helpful Report

Posted 7 years ago

“After placing an order I noticed that the payment company populated the shipping address with the wrong address. The ScotClans CS Rep(Amanda?) quickly intercepted and made the change for me. The item arrived in great time and is a great little item. Well done folks!”

Helpful Report

Posted 7 years ago

“I received my merchandise before I even expected it!! Wonderful”

Helpful Report

Posted 7 years ago

“The garters hold my socks up very well.”

Helpful Report

Posted 7 years ago

“Scotsclans stocked the requested item. unlike many other online sites.... and scarf and pin arrived on time and in good condition. Thankyou.”

Helpful Report

Posted 7 years ago

“Ordered 7 kilt hangers. Extra quality and quickly delivered. What else ? Just fine.”

Helpful Report

Posted 7 years ago

“Very nice product, well made and delivered on time.”

Helpful Report

Posted 7 years ago

“I ordered this plaque for my In-Laws (Campbell Clan). It was perfect! Very nice, and we will be ordering another one soon for our home as well. The craftsmanship was amazing!”

Helpful Report

Posted 7 years ago

“Friendly, fast, great quality!”

Helpful Report

Posted 7 years ago

“I ordered a clan logo shirt from ScotClans as a gift. I was a little worried about it arriving in time, as I ordered it only a month before it was needed. Their communication after the purchase was excellent, thanking me for my order and notifying me when it shipped. The shirt arrived in California just two weeks after placing the order. The quality and feel of the fabric is very nice, and the printed logo is crisp and clear. I would not hesitate to order from ScotClans in the future. Well done!”

Helpful Report

Posted 7 years ago

“Fast service, fun products!”

Helpful Report

Posted 7 years ago

“Very responsive from across the globe-Amanda fast-tracked my order once she learned it was a pressie for my hubby, even though I hadn't ordered in a timely fashion!”

Helpful Report

Posted 7 years ago

ScotClans is rated 4.7 based on 3,922 reviews