ScotClans Reviews

4.7 Rating 3,921 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,921 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am the family "genealogist". I wanted something to connect my siblings to their heritage and so I purchased these items as Christmas gifts for my brother and sisters. The necklaces with the Ancient Forsyth tartan were more beautiful than they appeared on the website, as was the Clan Motto pin. I have only been able to trace our Forsyth line back to the 1790's, which is frustrating but I will never give up on this line, and these gifts represent this promise to my family. I would highly recommend scotClans for your quality and also how quickly my items arrived. Thank you!”

Helpful Report

Posted 2 years ago

“I ordered a clan tie and pocket square to wear for my son’s wedding. They were special order items and even though I ordered them well in advance, I was nervous they would not make it in time. I emailed Scot Clans several times and they responded promptly and politely assuring me the order was being processed in a timely fashion. I needn’t have worried. The order showed up with plenty of time to spare and the items were just perfect! High quality, well made with crisp colors. They were well worth the cost! Thank you Scot Clans for making this special day just a little bit more special. P.s. the wedding was fabulous!”

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Posted 2 years ago

“I ordered a couple of the Clan Crests as a gift for one of my daughters. They arrived perfectly packaged and I was able to track the package all the way. This is the second set I have ordered as I was so thrilled with them. The quality is excellent. Thank you”

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Posted 2 years ago

“The custom clan cuff links I ordered made for the perfect addition and tribute to my ancestors on my wedding day! Special thanks to the team at Scotclans for making that a reality.”

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Posted 2 years ago

“I received my beautiful tie within a very timely manner so I could wear it for the Kirkin of the Tartans at my Presbyterian church.”

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Posted 2 years ago

“Great shop!”

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Posted 2 years ago

“I ordered Scotscan coasters as a gift for my mum. They arrived within a few weeks and they are perfect. She loves them”

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Posted 2 years ago

“Expedient Delivery to Australia - Very Good Service”

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Posted 3 years ago

“It's a lovely blanket / throw with vivid colors true to the MacGregor tartan I ordered. The wool-polyester blend is soft, but needs a bit airing after unpacking, because of the initial smell. The shipping was quite fast and overall I'm very happy with the new blanket. Many thanks!”

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Posted 3 years ago

“Ordered a clan shirt. Delivered promptly. Good quality product.”

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Posted 3 years ago

“Took a few weeks to get delivered and I only live up the road , I should of went to the shop to get it , it’s not as thick as I thought it would be but it’s a shawl”

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Posted 3 years ago

“Unsurpassed quality on the stunning ladies shawl, exquisite Clan broach and Clan shirt! As a returning customer, I continued to be extremely pleased with the lovely merchandise and the fast international shipping to the USA. Again, our deepest appreciation for such stunning reminders of our extensive Scottish heritage!”

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Posted 3 years ago

“Wonderful products and great prices. My order was delivered in a speedy manner and any query I had about my order was answered promptly. Great place to shop. Will probably be shopping there again.”

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Posted 3 years ago

“Excellent service - the teddy was a gift and it was super quality.”

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Posted 3 years ago

“Happy with the product and the delivery.”

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Posted 3 years ago

“A Perfect present. Very pleased.”

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Posted 3 years ago

“Was very pleased with the purchase. It was for a 21st birthday present. Had no problems with the online shopping store, and it arrived as told and well packed. Overall very pleased all round.”

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Posted 3 years ago

“I bought a framed clan history for my Mum who had recently lost her father, who was from Burntisland. She is very happy with the quality of the item, and it arrived quickly. The price was reasonable and would recommend anyone to buy from Scotclans.”

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Posted 3 years ago

“It took a few days for customer service to respond originally, but once they did, the broken glass was replaced with no question and my dad is very happy. Thank you.”

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Posted 3 years ago

“I ordered two items for my brother in law's birthday. Not only did they arrive in Canada safely, they were both of excellent quality and packaged well. Five star. The reason I am giving a four star review is that I innocently ordered gift wrapping for a lot of money. I was frankly embarrassed when I saw the gift wrapping. I opened the gifts, rewrapped them, and then gifted them. I will definitely order from this store again given the opportunity but I will not order gift wrapping.”

Helpful Report

Posted 3 years ago

ScotClans is rated 4.7 based on 3,921 reviews