ScotClans Reviews

4.7 Rating 3,920 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,920 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We love the product we ordered. Wish it came in a larger size? Would order it again for another occasion. Great experience ordering, receiving exactly what is shown. Thanks!”

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Posted 2 years ago

“My husband and I both were very pleased. He grabbed the Necklace before I could!! Everything was perfect!!”

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Posted 2 years ago

“Helpful and reliable. Excellent products and service. Would recommend to anyone wanting items for important occasions.”

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Posted 2 years ago

“I have ordered several times from them & every time the order is perfect & usually arrives before expected!!”

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Posted 2 years ago

“I live in the US and I could not believe how quickly I received my order. No problems whatsoever. My order was a dog scarf and it is beautiful. Now I have a kilt on order and the Kiltmakery is known for their high quality kilts and when I ordered I was prepared to wait while they get through their backlog to get mine. Go to their web site or follow on Instagram to see some of their beautiful kilts. Tom Duncan”

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Posted 2 years ago

“I bought a beautiful paisley patterned sporran flask as a present for a friend. It is absolutely brilliant . Well packaged and arrived safely in the time stated. Thoroughly recommend buying goods from this company”

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Posted 2 years ago

“Arrived faster than expected after purchasing. Very nice fabric and great gift!”

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Posted 2 years ago

“A beautifully crafted item.”

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Posted 2 years ago

“Very good quality merchandise, the hat pin is gorgeous just a bit smaller would have been perfect, rather heavy on a hat. My husband is the Grant descendant and he was so happy with the items. Trust this company but know the states making shipping here horrendously long! Thank you Scott’s Clan”

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Posted 2 years ago

“Great service - quick and efficient and exactly as described”

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Posted 2 years ago

“Easy to order. Quick turnaround and delivered in plenty of time for the wedding. Good quality.”

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Posted 2 years ago

“I live in the USA and for years had wanted an AUTHENTIC kilt. After some searching I found ScotClans and I reached out to them via Facebook. After a short exchange I placed an order for a kilt, hose and some accessories. WOW! The quality of their work is nothing short of AMAZING! I've had multiple people praise their product / work and each time it brings a smile of the visit that I had at their shop when my wife and I were in Edinburg (Oh did I forget to mention that they're friendly people too? Sorry...they're very friendly!) About a year after receiving my kilt I noticed that I needed alterations (I lost weight) and never considered anyone else but ScotClans about doing the work. Once again, my expectations were exceeded and they did a fantastic (and rapid) job! Since the initial purchase of my kilt, I have made other purchases from this establishment. All show loving and wonderful attention to detail and quality workmanship. Would I recommend them? AB-SO-LUTELY!!! Will I make purchases from them in the future! Again, YES!”

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Posted 2 years ago

“I bought a bib for a new baby with the Lindsay clan moto on it. The bib is a good size and good quality and a novel gift for a new member of the Lindsay clan. Website easy to use and delivery prompt and well packed.”

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Posted 2 years ago

“I ordered two clan crests from ScotClans. I am about to place another order for more. They are absolutely perfect. So well made and ScotClans kept me updated throughout, from receiving my order to sending the package which was so well wrapped and protected for the journey. I wish I could give them 100 stars. I have no hesitation in recommending them.”

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Posted 2 years ago

“Tracing my family tree, I got to the Bruce side and was amazed how far back I was able to go. Then realized it’s because they were quite a family and part of a house (still). Interesting how my grandfather once upon a time decided to head to America, where I reside today if not for it. Found this site through my research, many more things I shall be getting at some point and love what I got. Shipping was quite fast to the states considering the mess postal services are now. Love it!”

ScotClans 5 star review on 7th June 2021

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Posted 2 years ago

“Look, size and colors of the shirts are beautiful, however the fabric was NOT cotton as it was announced, therefore my pleasure is limited only”

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Posted 2 years ago

Hi - if i can refer you to the page where you placed the order you will see in the item description that they are polyester not cotton - i'm not aware of anywhere where we advertise these as cotton: https://www.scotclans.com/product/clan-crest-t-shirt/

Posted 2 years ago

“You delivered as promised. Our soon-to-be daughter-in-law will be thrilled to be welcomed to the Wallace clan with the clan pendant. Thank you.”

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Posted 2 years ago

“Thank you for the information!”

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Posted 2 years ago

“I received two t-shirts with the Hay clan insignia on them. This is my family clan. Both are excellent and great quality but the embroidered one is my favourite. I can recommend.”

ScotClans 5 star review on 3rd June 2021

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Posted 2 years ago

“I have purchased a number of items from ScotClans and have always been extremely pleased with the high quality of the item and the excellent customer service.”

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Posted 2 years ago

ScotClans is rated 4.7 based on 3,920 reviews