ScotClans Reviews

4.7 Rating 3,921 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,921 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have purchased a number of items from ScotClans and have always been extremely pleased with the high quality of the item and the excellent customer service.”

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Posted 3 years ago

“I ordered from Australia 13 April and received my parcel 6 May (which I was quite happy with noting postal delays etc due to COVID-19). My items were of high quality and happy to recommend Scotclans”

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Posted 3 years ago

“I ordered Clan Maclean Hunting Poly Viscose tartan a couple of years ago to make Parade Banners, Tartan Flags, Tartan Table Runners and lots of other stuff for our Clan Maclean Conveners. This year I ordered 4 more yards to make Maclean Tartan Masks to sell to raise funds for our Duart Castle Restoration Fund. (And have some left over for me) Scot Clans is always my go to for Tartan. Thank You Scot Clans for being there.”

ScotClans 5 star review on 2nd June 2021

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Posted 3 years ago

“Every time I order from Scot Clans I know it will be just right. And it happened again with the purchase of a Travel mug featuring our family tartan and crest. A perfect gift for a family member. Thank you for always providing quality items.”

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Posted 3 years ago

“I have been dealing with ScotClans for decades,and they have consistently high quality Scottish items that can't be found elsewhere on the internet. You won't go wrong with them.”

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Posted 3 years ago

“We love our clan hot/cold thermos mugs. They keep my drink cold for hours and the wifes hot drink so she can enjoy it! Bill @ Rochester New York”

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Posted 3 years ago

“Never received order, have not heard from customer service since January despite emailing every few months. It has been seven months since I placed an order. The order was supposed to be a Christmas gift for my father, and now we’re well past his birthday as well. I also have not received any information about a refund, which I would much rather take, at this point.”

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Posted 3 years ago

“Great customer service and superb quality. Thank you!”

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Posted 3 years ago

“I have purchased many things from ScotClans. Always good quality items, presented nicely and packaged well for posting.”

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Posted 3 years ago

“I've been buying various hats from ScotClans for years now. They are always professionally manufactured, looking great and feeling well made.”

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Posted 3 years ago

“Thanks for connecting me with my Scottish heritage! The kilt pins are great!”

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Posted 3 years ago

“Great items and quality! Thank you!”

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Posted 3 years ago

“Ordered the clan kilt pin from ScotClans and it came within a few days, quick delivery and very happy with the product. Would recommend and will happily shop again. Thanks!”

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Posted 3 years ago

“Ordered a Sgian Dubh for the groom for his wedding. The item came fast, was well presented and in perfect condition. Great job guys, thanks.”

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Posted 3 years ago

“Goods arrived in Australia within 2 weeks. No damage. We are very pleased with the service and quality. Thanks very much.”

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Posted 3 years ago

“Excellent products and very efficient service.”

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Posted 3 years ago

“Beautiful material, very soft and beautifully made.”

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Posted 3 years ago

“Thank you for being very good at follow-ups and letting me know the new delivery dates. Unfortunately I do think that ordering 8 McLaren tartan napkins in October in time to give them as a Christmas present and then they did not arrive till April was bad. I know things have been very difficult this year with the Covid-19 pandemic but perhaps they should have been omitted from your selection list if the materials were not available. This will not stop me from ordering more items from you in the future.”

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Posted 3 years ago

“ScotsClans helped with what will be the best wedding gift for our god-daughter. Their prompt response to my initial query was fantastic and assisted with ensuring the gift was perfect. The order was received unbelievably quickly from Scotland to Australia, even in this new world of ours. Cannot thank ScotsClans enough and now can't wait to give Wee Morag and Wee Callum to the bride and groom in August. Thank you.”

ScotClans 5 star review on 13th May 2021

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Posted 3 years ago

“The products were excellent and of very high quality. However, one item I ordered was left out.”

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Posted 3 years ago

ScotClans is rated 4.7 based on 3,921 reviews