ScotClans Reviews

4.7 Rating 3,922 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,922 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have ordered various items over the years from ScotClans. Have always been very happy with the quality of the items as well as the relative promptness of the shipping (I am in the USA so expect a delay).”

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Posted 4 years ago

“Always keep you informed about the status of the order.”

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Posted 4 years ago

“Good service, beautiful product (Scarf)”

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Posted 4 years ago

“I receive my framed item. There was a tiny crack in the glass, but not noticeable. The pin was awesome. Thanks”

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Posted 4 years ago

“Came quite quick and very impressed with the glass I ordered will definitely be ordering more”

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Posted 4 years ago

“products are top notch, prices are reasonable, and delivery is quick. Excellent people & company”

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Posted 4 years ago

“Great gift with amazing stitching of the crest.”

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Posted 4 years ago

“The service was really good. It was a Christmas present and it came on time and the quality was very good. The scotsman it was intended for was very happy.”

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Posted 4 years ago

“I was very pleased with the service. My order was delivered on time and I was really happy with the quality of the t-shirt I ordered.”

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Posted 4 years ago

“ScotClans is a very nice company to order from. I ordered two items and both were good quality. We were very satisfied with each item. They were packaged well and arrived in good condition. The ordering was straightforward. Their website was easy to access and maneuver. Their communication was very good. I was notified by email when my order was received and when my order shipped. Also, I had a question which I wrote about. I received an answer promptly...thank you!”

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Posted 4 years ago

“The tie and the tie pin are great. Both look great! Considering the concerns around th eworld, the delivery time was good!”

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Posted 4 years ago

“Amazing service! Will definitely order from here again.”

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Posted 4 years ago

“Thank you! I received my items in Australia very promptly. The framed clan motto and tartan was in perfect condition. The jewellery is exquisite. I love them.”

ScotClans 5 star review on 13th January 2021

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Posted 4 years ago

“I was delighted to find a mug of the Mar Clan and ordered one for a friend at Christmas. It arrived in time, was well packed and he is delighted with it. Thanks very much for excellent service. Happy New Year!”

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Posted 4 years ago

“I bought as a present and the receivers of same were absolutely delighted. I was dealt with extremely well and everything went extremely well. I shall be visiting your website again for certain.”

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Posted 4 years ago

“Beautiful high quality cufflinks. Beautifully packages. Made a lovely present thank you !”

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Posted 4 years ago

“Always awesome products. Have bought many items over the years, and have always been satisfied. Will buy again from you. You are my favorite place to shop for unique and beautiful gifts.”

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Posted 4 years ago

“Purchased handfasting ribbons all the was from the United States. Received quickly and we love them! The embroidery was a great touch!”

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Posted 4 years ago

“Highly recommended! I used both the online and telephone options when ordering. Staff was polite and very helpful. My order was delivered quickly even in this time of Covid-19 madness.”

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Posted 4 years ago

“Beautiful whisky dram glasses etched with my Clan crest and name - very reasonably priced. ScotClans delivered this product quickly and it was in perfect condition. Bought two for myself and two for a Christmas gift. I always get quality merchandise from this company.”

ScotClans 5 star review on 10th January 2021

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Posted 4 years ago

ScotClans is rated 4.7 based on 3,922 reviews