ScotClans Reviews

4.7 Rating 3,922 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,922 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Anderson tartan mask ordered. Extremely well made, good fabric used and filter insert.”

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Posted 4 years ago

“Mt kilt is perfect, exactly what I wanted. The people who made my kilt were very friendly and informative. A very good experience.”

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Posted 4 years ago

“Incredibly helpful on the phone and speedy dispatch of tartan ribbon. Highly recommended.”

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Posted 4 years ago

“I am delighted to advise that my purchase arrived in advance of Christmas and my son was thrilled with his tie and pin. Thank you very much.”

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Posted 4 years ago

“As grandchildren grow, we needed to upgrade from youth ties to adult. So glad you are there for us yanks with Scottish heritage! Our family photos would not be the same without the family tartan. Easy ordering and mail time reasonable. I love that we can call from the States. Thank you, thank you! ❣️”

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Posted 4 years ago

“ScotClans was amazing to work with. I really liked that I was able to use a US number to call and ask questions and place my order. They were very helpful with information regarding clans and septs.”

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Posted 4 years ago

“I was looking to purchase face masks in the Family clan tartan for a Family funeral. As it was just a couple of days before Christmas, I didn’t think it would be possible. However, Amanda couldn’t have been more friendly and helpful when I explained the situation. She went above and beyond to ensure she personally made the masks the following day and had them mailed to me. I paid the special delivery postage rate and they arrived with me on Christmas Eve! The masks are very well made, each came with a filter and we also had his initials printed on them as a lovely personal touch. My Family are delighted with the masks and I thank you for the first class customer service I received placing the order from start to finish. I would definitely recommend ScotClans to anyone!”

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Posted 4 years ago

“Excellent service and very quick deliver time and good packaging would recommend to others will be buying from scotclans again”

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Posted 4 years ago

“I ordered with shipping through DHL to Canada, it came very fast and the gift wrapping and card were nice. Nothing got damaged. It's a little pricey for some things but the quality is nice.”

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Posted 4 years ago

“Have purchased from ScotClans a few times and have been very pleased with each order. Good quality products,”

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Posted 4 years ago

“Excellent service and fast delivery loved my item 🌟🌟🌟🌟🌟”

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Posted 4 years ago

“I have been purchasing products from Scotlans for a couple of years now. I am very pleased with the quality of products I have received and the great customer service!!”

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Posted 4 years ago

“Even though I live in the United States and with everything going on in the world, I still got my order pretty quickly. The quality was very good and I am sure my daughters will love their Christmas presents.”

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Posted 4 years ago

“Excellent quality, great response to questions raised and prompt delivery. Super quality product.”

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Posted 4 years ago

“The clan crest was a gift to our son and his wife who were returning to Scotland after many years away. They were delighted with the gift and did send us a photo. Thank you so much”

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Posted 4 years ago

“I have bought many purchases from Scotclans and each item has arrived in good time or if there if is a problem with delivery I have been kept informed. Every purchase has been of good quality and the recipients have been very pleased with them. The range of wares from Scotclans is ever increasing which is wonderful.”

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Posted 4 years ago

“Itsta good”

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Posted 4 years ago

“My order arrived safely. Perfect presentation of the clan tartan and emblem. Very happy customer.”

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Posted 4 years ago

“I was very pleased with the service. With the item coming so far it arrived expediously. I was impressed. The fabric I ordered was of superior quality and the item I made turned out beautifully. I highly recommend this company as you will not be disappointed.”

ScotClans 5 star review on 19th December 2020

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Posted 4 years ago

“Great website. Great selection. International shipping came with no issues. Thank you!”

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Posted 4 years ago

ScotClans is rated 4.7 based on 3,922 reviews