ScotClans Reviews

4.7 Rating 3,922 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,922 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with communication and accuracy of all information. My Order arrived quickly in Australia. Would certainly buy from again.”

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Posted 4 years ago

“Took it's sweet time finding me but was worth the wait.. added it to a DNA test kit and a complete family tree to match.. happy happy birthday!”

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Posted 4 years ago

“We live absolutely everything we buy from ScotClans! They amaze every time! My dad literally had tears when he received his new hat in his family tartan! Thank you!”

ScotClans 5 star review on 2nd December 2020

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Posted 4 years ago

“Very pleased with the variety of products you carry. My order came much quicker than I expected and I was happy with the products. Would recommend ScotClans to anyone and I'm sure I will order again.”

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Posted 4 years ago

“I received my item, Amanda. Thanks! It's beautiful.”

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Posted 4 years ago

“Excellent service! Very satisfied with my order (Clan tartan mask). Will definitely continue to do business with ScotClans!”

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Posted 4 years ago

“I have bought many different things from Scotclans. Always quality, delivered well packaged.”

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Posted 4 years ago

“Both items ordered arrived more quickly than I had anticipated. Thank you! They were both in good order and I'm sure the Cjhristmas presents will delight their recipients.”

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Posted 4 years ago

“Very god service from ordering to delivery and I am delighted with the goods and I am sure my Scottish relations will be too when they receive them at Christmas Many Thanks”

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Posted 4 years ago

“First class was very satisfied how it looked would recommend your product”

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Posted 4 years ago

“I telephoned ScotClans and was dealt with very professionally, friendly and on a personal basis. I felt like a customer who was wanted. Product was excellent just what we wanted.”

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Posted 4 years ago

“I’m in Australia and wanted to get a gift a tartan gift for my Dad who lives in the UK and my brother who lives in Australia. I was expecting long delays, my Dad got the gift in a week and the present sent to Australia was made to order and arrived within the month. Very happy with both, excellent quality and perfect for Christmas.”

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Posted 4 years ago

“Dear Sir or Madam, Thank you very much for the good service. The order arrived on time. Stay healthy and Merry Christmas and a Happy New Year Ellen Reichelt”

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Posted 4 years ago

“Thank you for everything. The prompt replies regarding special orders ... the quality of the products ... and, given the distance between Scotland and Australia and the current virus problems, the very efficient and timely delivery. This small tribe of distant Turnbulls thanks you once again.”

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Posted 4 years ago

“I ordered a Quaich as a wedding gift for our daughter and new son in law. The wedding was this past Saturday and my husband gave a toast with the bride and groom drinking from the Quaich. The Quaich is beautiful and will be a treasured heirloom for sure.”

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Posted 4 years ago

“Love the case wrong size butI ordered it wrong”

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Posted 4 years ago

“It was easy to order and came on time I will get some more things soon”

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Posted 4 years ago

“Beautiful quality items.”

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Posted 4 years ago

“The embroidery of the clan badge was of excellent quality, and shipping to Canada was really fast.”

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Posted 4 years ago

“Great service and worth the little wait. Would use them again.”

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Posted 4 years ago

ScotClans is rated 4.7 based on 3,922 reviews