ScotClans Reviews

4.7 Rating 3,922 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,922 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

Write Your review

Tell us how ScotClans made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality tie bar and cuff links; great delivery. Highly recommend!”

Helpful Report

Posted 6 years ago

“Sérieux,professionnel,produit de qualité. Je reste fidele”

Helpful Report

Posted 6 years ago

“Always fast on delivery and exactly as described. Order as much Scottish stuff from their website as possible.”

Helpful Report

Posted 6 years ago

“I received an absolutely beautiful crest, thank you.”

Helpful Report

Posted 6 years ago

“I purchased a Clan Dunn wool scarf from ScotClans and it arrived on Dec.22nd. The scarf is beautiful and my dear friend of more than fifty years loves it! The only thing I noticed that was a bit strange is that the outer packaging was cut open; I wonder if someone in the postal system was trying to determine what was in the package. The scarf is very good condition and I am very pleased with my purchase. Being part of a Clan Wallace family, I will order from your company again. I definitely recommend this company to other buyers. I signed for the package at the local USPS location to pick it up.”

Helpful Report

Posted 6 years ago

“Great customer service. They responded to my email right away.”

Helpful Report

Posted 6 years ago

“Great service! Easy to order online and fast delivery. Would highly recommend. The items were of a high standard and great quality.. Thank you scotclan!”

Helpful Report

Posted 6 years ago

“This was the Fourth purchase I have made with Scotclans and won't be the last. I trust their international shipping. It arrived fast and in a very nice looking package. Everything was in very good condition as it was described on the webpage. I give Scotclans a 5 out of 5!”

Helpful Report

Posted 6 years ago

“Very happy with the scarf I bought as a present for Christmas. Good quality and communication. Thank you ScotClans.”

Helpful Report

Posted 6 years ago

“Quick service, brilliant product!”

Helpful Report

Posted 6 years ago

“Very happy with my order from ScotClans. Arrived in a timely fashion all the way to the USA. Thank You Wayne Stickle”

Helpful Report

Posted 6 years ago

“I was very pleased with ScotClans. I ordered a Tartan scarf for my husband for his birthday. The scarf arrived on time, was nicely packaged, including gift wrapped in beautiful Scotch Thistle wrapping paper. The scarf is beautiful and of the highest quality. My husband is of Scottish descent (Baxter) . I will definitely be back to your cite in the future!!”

Helpful Report

Posted 6 years ago

“Received a beautiful and high quality Clan plaque from ScotsClans today. I definitely recommend. Thank you.”

Helpful Report

Posted 6 years ago

“Despite a massive backlog of mail in Canada and delays of 3 months my gift was delivered in very quick amd in time for Christmas, my friend is very happy with the product.”

Helpful Report

Posted 6 years ago

“Very good service with a personal touch. I will definitely be placing more orders in the future.”

Helpful Report

Posted 6 years ago

“I was very pleased with the customer service and the product I received. I ordered lapel pins for my husband and brothers-in-law. They are beautiful!”

Helpful Report

Posted 6 years ago

“Item was received in perfect condition and very timely. Service excellent! Very pleased!”

Helpful Report

Posted 6 years ago

“I love the jacket and scarf I ordered. They were purchased as a Christmas gift and I hope the recipient is just as thrilled as I was with these clothing items. I have ordered from you in the past and have never been disappointed.”

Helpful Report

Posted 6 years ago

“Excellent, just excellent, purchased a shawl and broach, perfect gift, thank you”

Helpful Report

Posted 6 years ago

“I recently ordered two items from Scotclans - a Fraser of Lovat Christmas tree ornament in red, and a Fraser of Lovat pocket square. Both arrived in Klamath Falls, OR, USA in fine condition, although the box, copiously marked "Fragile", had taken some hits! The ornament looks great on the tree, and the pocket square will be use to refurbish a Fraser clan crest palaque.”

Helpful Report

Posted 6 years ago

ScotClans is rated 4.7 based on 3,922 reviews