ScotClans Reviews

4.7 Rating 3,922 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,922 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My husband may be the only Japanese member of the Buchanan Clan (through me of course) , and he loves the Buchanan scarf I got him for Christmas. We would definitely order from ScotClans again. Thank you, Lisa Ikeda”

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Posted 6 years ago

“You exceeded my expectations for the Lindsay clan Crest. It was a gift for my brother and his new wife for Christmas and they absolutely loved it. It's a beautiful reminder of our Scottish heritage. Thank you!”

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Posted 6 years ago

“What can I say other than excellent. Easy ordering process and came earlier than expected. Will DEFINITELY be using again. Can’t praise ScotClans highly enough.”

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Posted 6 years ago

“Excellent quality goods and service.”

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Posted 6 years ago

“I ordered a clan scarf and it is very nice. I could not be more pleased. It was well packaged and arrived in excellent shape.”

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Posted 6 years ago

“The online purchase was easy and the delivery all the way to Utah, USA was super smooth . The ties and scarf are great quality and made for fantastic Christmas presents this year. I’ll be ordering from ScotClans again for sure, for the whole Robertson clan!”

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Posted 6 years ago

“Great service, awesome quality! I ordered a couple weeks before Christmas and originally chose the shipping option that wouldn’t make it for Christmas, so I sent an email and they changed it right away. I’m very happy with the quality and my boyfriend loves his gift!”

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Posted 6 years ago

“I recently ordered a Kilt from ScotClans. I couldn’t be happier with my new Kilt. It fits perfectly and it is beautifully sewn. It is more than just an article of clothing, it is something that will become a family heirloom. I live in Canada, and shipping was very fast. ScotClans is my source for all things Scottish. Thanks so very much.”

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Posted 6 years ago

“I purchased scarves with the appropriate clan colors for all my Scottish in-laws as. I think everyone was genuinely appreciative and were well-pleased with the quality of these very nice scarves. I will shop with you the next time I can dream up something that will surprise the family. Good job! Nice gifts!”

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Posted 6 years ago

“I bought a Logan tartan circle skirt. Tartan is very lightweight with great drape. THE seams match up nicely, that is very important. Ordering was easy. I spoke with someone who knew the product. I will order again.”

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Posted 6 years ago

“A very high quality product and prompt delivery.”

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Posted 6 years ago

“The Anderson Clan Crest shirt, which I purchased for my husband for Christmas is lovely. It is beautifully made, with bright, vivid embroidery of the Clan Crest as shown in the photograph. The shipping to the USA was excellent, with no delays. Although I was slightly concerned about sizing, I ordered his regular size (large), which was perfect. With many thanks!”

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Posted 6 years ago

“Fantastic service good qaulity my nanna d was over the moon with her frame with her family tartin and Crest”

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Posted 6 years ago

“I received my order in a timely manner. I'm in Indiana in the United States and received it in about 7-8 days. The packaging was excellently done for protection! Very happy with my order!”

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Posted 6 years ago

“Selection of clan items was very extensive. Although the item I ordered took a while arriving, as I did not choose a faster shipping, it arrived in good order. I was very pleased with the shirt that I recieved. Good quality and attractive. Proud Scot!”

ScotClans 5 star review on 30th December 2018

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Posted 6 years ago

“I was delighted that you were able to make up mugs in the chosen tartan patterns! They arrived in time for Christmas and I am most grateful for your efforts in that regard. Love the mugs...they are gifts for friends with Scottish ancestry!”

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Posted 6 years ago

“Fantastic quality arrived on time ordered as a Christmas present and was gratefully received”

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Posted 6 years ago

“Excellent service.Good spot on.Thank you”

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Posted 6 years ago

“The items I ordered were were exactly as expected. Very good service.”

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Posted 6 years ago

“I am very pleased,love my scarves, Next time I might not due standard shipping depending on cost.was concerned about getting it for Christmas,but received it 2 days before. Thank you Gail Fraser”

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Posted 6 years ago

ScotClans is rated 4.7 based on 3,922 reviews