ScotClans Reviews

4.7 Rating 3,921 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,921 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent Service and quality: a present for Christmas”

Helpful Report

Posted 6 years ago

“This is the second order I have placed with ScotClans. I have been delighted with my purchases. When I have received both orders they have been well packed, were of good quality and delivered on time and as specified. The gifts were well received by my son who was born in Scotland but has lived in Australia for the last forty years”

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Posted 6 years ago

“Just as I expected. The packaging was very special. Thank you”

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Posted 6 years ago

“great speedy service, goods were quickly dispatched and arrived promptly. The christmas decoration I ordered was well packaged and was a well made good quality item which will look lovely on my tree”

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Posted 6 years ago

“Very helpful when I queried my delivery time. Lovely product”

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Posted 6 years ago

“Thank you so much for all the information about Scotland, clans and tartans. The scarves I ordered for my daughter and her husband are beautiful, just as described, and arrived in plenty of time for Christmas. Researching our familys histories brought me to this website, and I look forward to learning more!”

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Posted 6 years ago

“The rings are beautiful and they arrived very quickly to the US.”

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Posted 6 years ago

“Scotclans is a wonderful source for anything Scottish. Wonderful products, efficient in the delivery and an excellent staff if you need help. Would highly recommend using this site for your personal and gift giving needs.”

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Posted 6 years ago

“I am so glad to see that Customer Service is still alive and well and that ScotClans is leading in this field. I have found that they have been quick to answer emails and just as quick to deal with them. Thank you ScotClans from a grateful customer. Keep up the good work!”

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Posted 6 years ago

“Well.............. That's all I will say about that. Just leave it at that is all I can say.”

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Posted 6 years ago

“bought the clan crest brooch for my mum for her birthday as she has never been able to get one of her clan (Monteith) she was delighted with it”

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Posted 6 years ago

“I ordered from the US and my order came in a reasonable amount of time. Well packaged and as expected. Wish there was more Bell of the boarders merchandise though.”

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Posted 6 years ago

“1. The choice & availablity of a range of tartans. You were able to supply what I wanted in a specific tartan. 2. I spoke on the telephone with one of your people who was very helpful and her advice was exactly what I wanted. 3. The quality of the goods. 4. The speedy despatch of the goods - I did not have to wait long for the chosen scarf.”

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Posted 6 years ago

“Excellent quality merchandise and delivery was quick and intact. MERRY CHRISTMAS!”

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Posted 6 years ago

“I was so glad they shipped to the U.S.. The product is nice.”

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Posted 6 years ago

“Appreciate the variety of items.”

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Posted 6 years ago

“I was stunned by the quality of the handkerchiefs I had ordered--very good product.”

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Posted 6 years ago

“Got the wrong order. Came a month late. Told I could not return. Bullshit”

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Posted 6 years ago

“Order came in a timely manner and workmanship of the shirt was excellent”

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Posted 6 years ago

“I ordered a rebozo which arrived as I expected, in excellent condition. The quality was excellent in a soft supple wool. I had such a good experience I ordered again.”

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Posted 7 years ago

ScotClans is rated 4.7 based on 3,921 reviews