ScotClans Reviews

4.7 Rating 3,921 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,921 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“made a purches online and was happy with goods and good comms and fast postage will use again”

Helpful Report

Posted 6 years ago

“User friendly site and the product shipped just as I ordered it. Thanks for doing what you do.”

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Posted 6 years ago

“Very happy with the quality of my products; no problems anywhere along the way! Sale was smooth and flawless!”

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Posted 6 years ago

“Ordered my Clan kilt via ScotClans... custom weave. Very impressed with the workmanship, the overall fit, and the attention to Clan detail! Looking very much forward to wearing it for the first time at a formal dinner this weekend!”

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Posted 6 years ago

“Very quick correct sevice and every was as I wanted it. Well packed and arrived on time as it was expected to.”

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Posted 6 years ago

“Good quality polo shirt and embroidery”

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Posted 6 years ago

“Products came on time and were exactly what I was looking for. The website was easy to use and I appreciated the information they provided.”

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Posted 6 years ago

“Excellent service from start to finish. The quality of your items is also excellent. You made my dad very happy as the delivery was so quick. Well done.”

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Posted 6 years ago

“I am very happy with my purchase, the product is of good quality. The shipment was quick and neat. Thank you”

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Posted 6 years ago

“Fast service”

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Posted 6 years ago

“When I opened the box I was soooo impressed! It's perfect. You got the correct spelling of our particular clan and the colour of the tartans is beautiful. Thank you for such a professional job. I can't wait to see our son's face when he opens it. I am sure we will be back for more!”

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Posted 6 years ago

“I am delighted with the quality of the product that I purchased, "Smashing!" I was also impressed with delivery, quickly and efficiently!”

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Posted 6 years ago

“Delivered as promised”

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Posted 6 years ago

“The Keith Tee shirt I ordered for my husband for his birthday next year. The shirt is good quality and very attractive. I'm sure he'll love it. The crest matches his tattoo he designed and wears with pride! Thanks for making the order easy. It arrived in Olympia, Washington USA just fine.”

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Posted 6 years ago

“ScotClans expediated my order when it was required urgently for a wedding. Fab, fast service”

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Posted 6 years ago

“Excellent service. I was a little concerned about ordering something from outside the US but there was absolutely no problem. My order arrived in about two weeks in perfect condition. Many thanks.”

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Posted 6 years ago

“I am thrilled with the items I received from ScotClans. They are well made and just what I wanted. The customer service was very good and responsive to any questions I had. While it takes a while to get products from ScotClans, it is well worth the wait for these custom-made items! I highly recommend!!”

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Posted 6 years ago

“Called, ordered the book, it shipped right out and was here in Colonies quickly.”

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Posted 6 years ago

“Excellent customer service. The only suggestion that I would make is to note on the site that international orders take approximately one month to receive. I might’ve missed it on the site, but didn’t notice it… However, when I reached out to customer service to find out the status of my order, they responded within 24 hours. I also never received an email with tracking information, but again customer service was extremely informative when I reached out. This is a beautiful try, and I’m so excited to give it as a Gift this Christmas to my brother-in-law.”

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Posted 6 years ago

“Everything was perfect.”

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Posted 6 years ago

ScotClans is rated 4.7 based on 3,921 reviews