ScotClans Reviews

4.7 Rating 3,921 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,921 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast, efficient and friendly service.”

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Posted 6 years ago

“Pin very lovely. Arrived in perfect time. Have already worn it.”

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Posted 6 years ago

“Items received as indicated.”

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Posted 6 years ago

“Only place I could find the MacLaren product I wanted.”

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Posted 6 years ago

“I like the way the clan history covers/combines both branches of the Macaulay clan.”

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Posted 6 years ago

“My order has been received and in good order. I am extremely pleased with not only the quality of the items purchased, but also with your timely service.”

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Posted 6 years ago

“The toque fit perfect, so warm and comfortable, trust me i need it over here on the Atlantic Coast of Canada, sure needed that! Great graphics, clear and very legible. Thanks Aye!”

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Posted 6 years ago

“I have been buying from ScotClans for several years. Their products are always first quality and the service is above and beyond. My next purchase will hopefully be a new Kilt. I will continue buying from them.”

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Posted 6 years ago

“Too small I was under the impression it would be 1.5 inches to 2 inches. need a magnifing glass to see it on my 15 inch tree. But not worth sending it back.”

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Posted 6 years ago

Website clearly states ornament is 2.5cm (1 inch) wide. Its also advertised as a "Small Antique Style Christmas Ornament" I would have thought it would have been fairly obvious on a 15 inch tree!

Posted 6 years ago

“Objects were well made but rather too small. Delivery was very good.”

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Posted 6 years ago

“ScotClans had a wide variety of items for the Fletcher Clan, which is my wife’s Clan. We were very happy with the quick shipping to the United States and the great customer service. Thank you ScotClans!”

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Posted 6 years ago

“Great products - and we've bought many as gifts; t-shirts, pins, mugs, etc. Plus fast and safe shipping to the USA. A real gift for those of us no longer living in our family's homeland, to be able to have our family crest on special items. Thank you!”

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Posted 6 years ago

“A wonderful selection of products! I had the hardest time finding a very specific tartan swatch (that I wanted to give as a gift) on other websites, but I was actually able to find it here! I'm very pleased, and will definitely purchase from again!”

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Posted 6 years ago

“Beautiful quality soft scarf, and the pins were beey well made. Veey happy with my purchases.”

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Posted 6 years ago

“Absolutely beautiful tie! Very nice quality - gorgeous colors!”

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Posted 6 years ago

“Very happy with the cufflinks I purchased and the service was excellent.”

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Posted 6 years ago

“ScotClans were particularly speedy with their dispatch and packaging of the ordered items. The product looks good but has not been closely examined or worn yet as it is intended as a gift.”

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Posted 6 years ago

“Efficient shipping, fun products and I love supporting real (not robo) businesses.”

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Posted 6 years ago

“fast service and it was exactly what I wanted the lady on the phone when I had a query was so helpful.”

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Posted 6 years ago

“I purchased a gold Christmas bauble with my clan crest and tartan. When it arrived, I was very disappointed. I thought based on the photo and for £12 plus shipping, I was getting a glass ornament. Turned out to be cheap plastic, slightly dented in a few places, with a sticker sloppily mounted on the front. I’m too embarrassed to give it to the relative I meant it for.”

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Posted 6 years ago

ScotClans is rated 4.7 based on 3,921 reviews