ScotClans Reviews

4.7 Rating 3,922 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,922 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love dealing with ScotClans. We are in Tasmania, Australia with a Scottish heritage and have ordered heaps over the years and everything has arrived in perfect condition and quite quickly too - even during the dreaded pandemic. Every time a new grand child is born we introduce them to the clan as well! More goods in the Gray hunting tartan would be great though!! Cheers, Shirley.”

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Posted 4 years ago

“I ordered a polo shirt and pocket watch with our family crest on them as a present for my husband. They were exactly what I was looking for and my husband loved them.”

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Posted 4 years ago

“I ordered a tee shirt for my brother. He loves it. Calder Be mindful Remember your roots”

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Posted 4 years ago

“JUST a thank you for the scarf. Like most Australians 75% have Sassenach, Scottish & Irish as do I. Thank you for helping to reaffirm my background. Gregory F. Malcolm (proud of that name) Foster”

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Posted 4 years ago

“I am impressed with ScotClans. The shawl I ordered is really beautiful and arrived in Australia within 3 weeks, which I think is excellent because it was a made to order garment.”

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Posted 4 years ago

“I am delighted with my coffee mug and coaster in the clan of my late husband. Scotclans web site is easy to use and the mug arrived in Australia- in these difficult times - in less than 3 weeks. A Seamless operation! Thank you.”

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Posted 4 years ago

“I am very pleased with the quality of the clan kilt pin I ordered. I would definitely order again from ScotClans :)”

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Posted 4 years ago

“Thanks for our items - they are great! Love that we can order our family's tartan from your online store all the way from Australia.”

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Posted 4 years ago

“Goods arrived in time. I am happy that the item was exactly as shown on the website and my son-in-law loved his birthday gift.”

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Posted 4 years ago

“Easy, quick and the end product is great.”

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Posted 4 years ago

“Definitely worth it. I purchased a box set of 6 Dram Glasses, a box set of 6 Whiskey Glasses, and also a Pewter Quaich. 100% in Tact. Fast shipping. Good quality items. Quick correspondence. Thanks.”

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Posted 4 years ago

“Wide selection of items. Speedy delivery of order. Excellent service”

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Posted 4 years ago

“Very pleased with end product bought as gift was well received”

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Posted 4 years ago

“Item was delivered much sooner than I expected and the quality is excellent. I would absolutely buy again.”

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Posted 4 years ago

“Thank you for shipping the order during the spring of 2020. Unfortunately we did not make it to Scotland the summer of 2020 but hope to next year wearing the items purchased and hope to come by your shop if possible. Thank you!”

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Posted 4 years ago

“Excellent service extremely well packed and just as advertised. Very well done.”

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Posted 4 years ago

“There was a problem with receipt of the order. On contacting Scotclans they handled our problem quickly and without any fuss and to put this in to context, we live in Australia. We have now received our order and couldn't be happy with the quality of the goods and Scotclans professionalism.”

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Posted 4 years ago

“Thank you for your great service I knew my product was going to be delayed due to COVID 19 but the reassurance and communication from you was fantastic looking forward to shopping with you again thanks”

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Posted 4 years ago

“We are absolutely thrilled with the scarf. It is soft and beautifully woven. During this time of covid-19 I have tried to bring a sense of home to Hamish, my 90 year old father-in-law in aged care lockdown here in Australia. Scottish gaelic lessons on cd, music, books and this scarf have helped so much to bring the highlands here to Australia. Thank you from Andrew Murray and Family.”

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Posted 4 years ago

“The 2 circle skirts arrived and they fit. Delivery was faster than I expected. Can't wait to have someplace to wear them to!! Would highly recommend.”

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Posted 4 years ago

ScotClans is rated 4.7 based on 3,922 reviews