ScotClans Reviews

4.7 Rating 3,922 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,922 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

Write Your review

Tell us how ScotClans made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality, lovely personal and professional service. I purchased an engraved tankard for my nephew Which was expedited extremely quickly internationally to meet a birthday...which he loved... and which since has driven requests for this as a gift by others in the family. I would highly recommend.”

Helpful Report

Posted 4 years ago

“I asked for four things. I received everything I asked. The quality was perfect. For example, a Gunn Clan tie. The material was superb. Pure quality. Many thanks ScotClans.”

Helpful Report

Posted 4 years ago

“Great product! Quality! A "new" family heirloom.”

Helpful Report

Posted 4 years ago

“I received my maps in time (which is a more longer due to Covid-19) in France.”

Helpful Report

Posted 4 years ago

“Product is a gift for my son's birthday, very pleased with the glasses, service, and considering I'm in Canada, quick delivery. Thank you.”

Helpful Report

Posted 4 years ago

“The product I purchased, a clan crest badge, was of beautifully polished, highest quality pewter. It looks like silver. Delivery was as quick as expected. If there was any delay, it was only by the US Postal Service.”

Helpful Report

Posted 4 years ago

“Even with a global pandemic, ScotClans kept their promise to deliver the tie I ordered. Thank you!”

Helpful Report

Posted 4 years ago

“Light weight shawl. More for decoration than warmth. Ordered Robertson Ancient tartan and it's very nice.”

Helpful Report

Posted 4 years ago

“ScotClans was wonderful. There was a delay with one of my items, but ScotClans kindly shipped the other items in time for the event I wanted them for. The quality of all the items has been great!”

Helpful Report

Posted 4 years ago

“Bought the framed tartan and crest for my family name Arrived well packed and absolutely fantastic service Many thanks Joyce”

Helpful Report

Posted 4 years ago

“Love my Kilt!!! Awesome craftsmanship and the fit is perfect! Couldn’t be happier! I need to order another!”

Helpful Report

Posted 4 years ago

“Amanda was amazing from the 1st contact. I ordered a kilt for my husband's 60th birthday, so we had to keep it a surprise. She kept me informed all the way through the process, sending beautiful photographs of her incredible work. Even during lockdown she managed to get my kilt finished and delivered to France the day before his birthday. I would highly recommend without a shadow of a doubt. Thank you. Vanessa”

Helpful Report

Posted 4 years ago

“We were very happy to receive our order so quickly to Canada. The items we ordered are such great quality.”

Helpful Report

Posted 4 years ago

“Ordered items received according to plan :)”

Helpful Report

Posted 4 years ago

“Very quick delivery, very happy with the nice phone covers of the Urquhart clan.”

Helpful Report

Posted 4 years ago

“I very nice neckless for my Scottish/German spouse. She loved it to celebrate her Scottish heritage from the Muirhead clan.”

Helpful Report

Posted 4 years ago

“Beautiful wool wrap and matching velvet drawstring evening bag. Ordered for a wedding . Very helpful assistant when I phoned to make an order. Would recommend and order from this company again. Thank you”

Helpful Report

Posted 4 years ago

“Clan McIntyre mouse mats. Very impressed with the assistance over the phone and the quick and efficient service. The mouse mats, clan crest & tartan are excellent products and I would highly recommend them!”

Helpful Report

Posted 4 years ago

“Hallo aus Deutschland, vielen Dank für die schnelle Lieferung der fantastischen Clan Crest Badge. Tolle detaillierte Ausführungen. Eine Erinnerung an die besuchten Regionen Schottlands 2019.”

Helpful Report

Posted 4 years ago

“I am so pleased with your products and will order again I’m sure.”

Helpful Report

Posted 4 years ago

ScotClans is rated 4.7 based on 3,922 reviews