ScotClans Reviews

4.7 Rating 3,922 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,922 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 2 star review on 9th January 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely happy with the service also really pleased with the goods I ordered an received looking forward to purchasing other items in the near future”

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Posted 4 years ago

“Beautifully made patch for the Johnstone Clan. Very happy with my purchase!!!!”

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Posted 4 years ago

“Everything perfect with order and delivery. Gift loved by our relatives in Dallas, USA.”

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Posted 5 years ago

“Good to hear when orders will taken longer than first thought. Always been satisfied with my purchase.”

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Posted 5 years ago

“I ordered the tartan multi facet bracelet. I love it. Beautiful and durable craftsmanship.”

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Posted 5 years ago

“Beautiful. The clan emblem stood out in hold. Will make a wonderful wedding gift. Lovely presentation box, good service and received within a few days of purchase. Thank you”

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Posted 5 years ago

“I love my Clan Donald bibs for the wee ones on their way but I would have preferred the full outfit that I ordered for my first grandchild 7 yrs ago”

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Posted 5 years ago

“It was a delight to deal with Scotclans, very helpful people”

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Posted 5 years ago

“Have purchased items from the clan shop for both my husband and daughter. Always excellent quality, reasonable pricing, good delivery times. Good communication with queries and any order issues. Will continue to purchase from them in the future. (Note delivery took over 7 days as custom order)”

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Posted 5 years ago

“Excellent product and service”

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Posted 5 years ago

“We are so impressed by the quality of the workmanship. It was easy to work with the website and all our questions were answered quickly and effectively. I felt I was always in the best caring hands and would gladly order from you again. Julia/John. USA”

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Posted 5 years ago

“Quality product - couldn't be happier with it!”

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Posted 5 years ago

“I'm accustomed to (read: spoiled by) domestic U.S. vendors that offer step-by-step tracking of orders, but that's not the fault of ScotClans. My purchase arrived in great condition and I use it every day. Very satisfied.”

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Posted 5 years ago

“Very good , as usually . Buy with confidence , everything is clear , fast delivered ( depends of the order of course ) , good communication . Perfect”

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Posted 5 years ago

“I have enjoyed ordering several items over the years. I have been researching my Scottish heritage, specifically the Hannay clan, and have found ScotClans to have the most fascinating articles for sale. This time I purchased 2 water bottles with the Hannay tartan and name on them. They came the other day and are just beautiful. I also received a discount from the Hannay clan. What could be better - you are great!”

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Posted 5 years ago

“Items received reasonably quick considering the distance. I was very pleased with the quality of the clan crest pendants and they were packaged very nicely for gift-giving. The tartan tam is very well made, of quality materials. I was pleased to see everything is actually made in Scotland. The website is very informative too!”

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Posted 5 years ago

“Ordered from Canada, simple and easy to navigate the website. A Clan golf shirt for my husband arrived quickly and in perfect condition. He is very happy with his new shirt. Thank you.”

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Posted 5 years ago

“A great cam. Thanks. Ron”

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Posted 5 years ago

“Excellent Service and quality. My wife is very happy with her Buchanan Tartan Tam and Scarf. She’s looking forward to wearing it to Tartan South. Again thanks from Chapin South Carolina, U.S.A.”

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Posted 5 years ago

“Order received and it is beautiful. I will wear it at the clan Gunn gathering in Inverness.”

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Posted 5 years ago

ScotClans is rated 4.7 based on 3,922 reviews