ScotClans Reviews

4.7 Rating 3,922 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,922 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 23rd March 2022

David Ritchie

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service - kept me informed and arrived very quickly - thanks”

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Posted 5 years ago

“When I ordered, it easy no problems, I received what I ordered in a timely manor. I will order from ScotClans again. Thank You”

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Posted 5 years ago

“I have purchased several items over the last couple of years and in every case have been very satisfied with what I received including my latest purchase of a silver keychain with the clan crest and tartan on it. Just what I wanted. I would recommend ScotClans to others.”

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Posted 5 years ago

“I live in the U.S. in California - I placed my order about 2 months before Christmas, hoping my order would arrive in time. My order arrived with plenty of time to spare, and I was beyond delighted with everything :). I will definitely be ordering again in the future. You guys rock!”

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Posted 5 years ago

“Wonderful quality and highly delighted with my order”

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Posted 5 years ago

“I highly recommend ScotClans as the best place to locate unique Scottish gifts and a wide range of Clan-related specialty items.”

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Posted 5 years ago

“Ordered by phone and the service was outstanding from start to finish. I was thrilled with my Mini sash which enhanced my dress for Burns Night. Highly recommend the service and the product which was delivered in plenty of time. Sincere thanks to all the team at Scotsclan! 👍🏻”

ScotClans 5 star review on 28th January 2020

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Posted 5 years ago

“I purchased the replica of Claire Fraser’s second ring from Jamie. I love it. Perfect fit, exactly what I wanted. Thank you”

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Posted 5 years ago

“It took a while for the shipment to arrive - which is expected since I live in the US. The quality of the kilt pin is excellent. The dubh is an excellent show piece. The blade itself isn't super high quality, but I'm not looking to use this like I do my pocket knives. I wanted the look of my lineage some 200 years removed, and this has it. Thanks a million!”

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Posted 5 years ago

“great product . highly recommend . thanks”

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Posted 5 years ago

“Great hoodie. Got it for my future daughter in law to give to her on her wedding day! My son was very impressed. Everyone wants one now”

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Posted 5 years ago

“I ordered two items from ScotClans including a Gents Clan Crest T Shirt Coloured and a book on Scotland's Global Diaspora from 1750 to 2010. The shirt is well made and exactly as shown on the website. I will enjoy wearing it at clan functions. I can't comment on the book since I have several others to read before it. However, a quick perusal of the book suggests it is going to be an interesting read.”

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Posted 5 years ago

“I ordered a shawl for my wife in my ancestors clan tartan. It was exactly what I expected. It did take several weeks to arrive, but I did not choose expedited shipping.”

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Posted 5 years ago

“I ordered a small item as a Christmas present and it arrived within a few days. Easy ordering and email updates regarding my order, would recommend and would order from again.”

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Posted 5 years ago

“Fast delivery!!”

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Posted 5 years ago

“The scarf was purchased as a gift. The weight and texture is lovely, tightly woven and smooth. The colors is as represented. It was well received by the recipient.”

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Posted 5 years ago

“Service was excellent. The product - clan related shawl - is great and my wife loves it”

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Posted 5 years ago

“Great products, good prices.Exceptional people to work with.”

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Posted 5 years ago

“We are fully satisfied with the Scotclans 's process. We appreciate your excellent communication scheme and all steps of the order have been performed for the best. Thanks.”

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Posted 5 years ago

“The Bruce tartan wool scarf is perfect, and my son loves it. Soft, warm, and beautiful to boot! I'll be back to order another birthday scarf for my other son. Thanks for delivering exactly what you promised.”

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Posted 5 years ago

ScotClans is rated 4.7 based on 3,922 reviews