ScotClans Reviews

4.7 Rating 3,922 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,922 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

Write Your review

Tell us how ScotClans made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was pleasantly surprised by your very prompt delivery. I ordered a bag with theLamont crest for a cousin in Australia. She loves it. I will use your company again and recommend it to family and friends. Thank you.”

Helpful Report

Posted 4 years ago

“I was very pleased with the service provided and the quickness to reply when I had not received the product.”

Helpful Report

Posted 4 years ago

“Beautiful pin. Will be wearing it in my wedding day to honour my deceased father.”

Helpful Report

Posted 4 years ago

“Beautiful pin. Will be wearing it in my wedding day to honour my deceased father.”

Helpful Report

Posted 4 years ago

“A good quality product that will suit my purpose perfectly. Prompt service and a great product.”

Helpful Report

Posted 4 years ago

“Buying the coffee cup was super easy and I was sent the invoice and shipping info in a reasonable time frame. I live in the states and it was very carefully wrapped and packaged for the long trip. I love my mug and made my sister totally jealous!”

Helpful Report

Posted 4 years ago

“Fast shipping, love the patch!”

Helpful Report

Posted 4 years ago

“i ordered a clan kilt pin as a birthday gift for a close friend, and when it arrived i was incredibly pleased to discover that, not only did it look as it did on the website, it was also a nice sturdy weight. (kilt pins are supposed to have some weight to them, but that's not always the case with some i've seen in shops). When my friend unwrapped it he absolutely loved it!! Top notch product folks, thank you!! :^D warm regards, melissa”

Helpful Report

Posted 4 years ago

“Thrilled with everything! Thank you so much!”

Helpful Report

Posted 4 years ago

“Was very happy with my purchases. They arrived safe and sound all the way from Scotland to Australia in good time considering all the restraints in place! Thankyou!”

Helpful Report

Posted 4 years ago

“Bought a necklace for my wife to honor her heritage. She loves it.”

Helpful Report

Posted 4 years ago

“ScotClans have always been extremely helpful and an absolute pleasure to deal with. Kilts that ScotClans have made for me have all been of superlative quality. I have always found their customer service to be of the very best. I will continue to purchase from ScotClans and I have no hesitation in recommending this very deserving company.”

Helpful Report

Posted 4 years ago

“I was very pleased with my order. The material was very good. fit was good. Pleased with my order”

Helpful Report

Posted 4 years ago

“I'm pleased with my clan stamp. I have ordered from you before, and I'm always satisfied with what I get.”

Helpful Report

Posted 4 years ago

“I ordered a clan badge wall plaque. When it arrived and I opened the box, I was blown away by the quality and the detail work. Thank you ScotClan.”

ScotClans 5 star review on 4th June 2020

Helpful Report

Posted 4 years ago

“thank you for getting me the items I ordered so quickly.”

Helpful Report

Posted 4 years ago

“I ordered the Maclean crest pen,it was delivered quickly and well packaged.It is a really nice pen, thanks”

Helpful Report

Posted 4 years ago

“A beaut piece of cloth! Bought this for my wife (a Campbell) and she absolutely adores it.”

Helpful Report

Posted 4 years ago

“Amanda it is always a pleasure to place a order and your helpfulness Makes it so easy Thank you Margaret”

Helpful Report

Posted 4 years ago

“The service and delivery of my hand stitched Kilt and Plaid in family tartan was only superseded by the supreme quality used in making these items. I shall cherish these items for ever. Delivery from Edinburgh Scotland to Calgary Canada was 2 days from shop to door. Thank-you so very much.”

Helpful Report

Posted 4 years ago

ScotClans is rated 4.7 based on 3,922 reviews