ScotClans Reviews

4.7 Rating 3,921 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,921 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very pleased to find the Taylor motto and crest available on a money clip for my husband. He'll be so thrilled with it!”

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Posted 7 years ago

“Order was timely and was as nice as it looked online”

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Posted 7 years ago

“I was initially impressed with the website and the clear information. It was easy to order, I was kept informed of progress with my order and it arrived in good time. Great service”

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Posted 7 years ago

“The product was delivered quick and efficiently. I love the quality and style of the pin!”

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Posted 7 years ago

“I am currently checking on my Clan Hannay History. I was lucky to meet some relatives from Scotland in April at the NYC Tartan Parade. It was so exciting. I had previously ordered several items from ScotClans for my adventure and afterwards also. I enjoy going to your website to see all the available items for my clan. You have a beautiful selection.”

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Posted 7 years ago

“I ordered my clan tartan phone cover. It's great fits well and looks great. Love it!!”

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Posted 7 years ago

“The prices are a bit high, and the waiting time was a bit long, BUT THE PRODUCTS ARE HIGH QUALITY!”

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Posted 7 years ago

“Very quick service goods just what I wanted great quality will definately deal again thanks”

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Posted 7 years ago

“Happy with the price and product but delivery time and lack of pro-active customer service were unacceptable.”

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Posted 7 years ago

“amazing product great customer service and very friendly !!!!!!”

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Posted 7 years ago

“I can now make matching outfits for grandchildren for Christmas. Thank you”

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Posted 7 years ago

“I contacted customer service as I checked out an item on the website and when I ordered it a few weeks later the price had increased. I was contacted immediately and the issue resolved with an apology and refund of slightly more than the increase. I was also very happy with the item I purchased an would recommend ScotClans to anyone looking for the type of merchandise they sell.”

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Posted 7 years ago

“Excellent service”

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Posted 7 years ago

“The shawl and mini sash look perfect - thank you!”

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Posted 7 years ago

“First class service as usual. I have purchased 3 times now and the items never fail to impress. You are always responsive to any communication and i look for to my next purchase.”

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Posted 7 years ago

“I have been dealing with ScotClans for over 7 years and every experience has been outstanding! I appreciate speaking directly with staff that is always professionaal and courteous. Thanks all.”

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Posted 7 years ago

“My bear was amazing.”

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Posted 7 years ago

“i got the packet in only 10 days after you sendt it, the scarf and the t- shirt was so nice.”

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Posted 7 years ago

“The products and books are great and the service is excellent. Everything comes well packaged and in a timely fashion.”

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Posted 7 years ago

“Thank you for delivering the teddy bear I ordered for my grandson. I was very pleased with the bear and thought it was of good quality. Prompt delivery too. Many thanks Janet”

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Posted 7 years ago

ScotClans is rated 4.7 based on 3,921 reviews