ScotClans Reviews

4.7 Rating 3,921 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,921 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

Write Your review

Tell us how ScotClans made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast service,cheerful and helpful.I would like a choice of better quality photo.”

Helpful Report

Posted 7 years ago

“The quality of the items purchased are excellent ....”

Helpful Report

Posted 7 years ago

“Very easy to use website, ease of transaction.”

Helpful Report

Posted 7 years ago

“I'm so happy, I will be ordering more t-shirts soon Jack”

Helpful Report

Posted 7 years ago

“Product received on time. Well packed; good quality.”

Helpful Report

Posted 7 years ago

“I ordered a tartan stole from the website. When it arrived, I discovered that it was not the size listed in the description. I contacted Scotclans by email, and they quickly responded, sending out the correct stole immediately. The stole is exactly what I wanted, and the customer service is top notch!”

Helpful Report

Posted 7 years ago

“Beautiful product; arrived in less time than expected.”

Helpful Report

Posted 7 years ago

“They sent me what I asked for and it is really good.”

Helpful Report

Posted 7 years ago

“My pendant, is awesome!!!! I love it so much. It is so beautifully designed. I am so going to buy more of the different clans my ancestors belonged too. Thank you so much. I cried because it meant so much to me.”

Helpful Report

Posted 7 years ago

“My purchase came in a very timely manner and was exactly what I ordered. Thank you.”

Helpful Report

Posted 7 years ago

“I'm very impressed with the quality of the image of the tartan! Beyond my expectations!”

Helpful Report

Posted 7 years ago

“I bought my father and myself matchig scarves in the Maxwell tartan and they arrived in beautiful condition and the quality is excellent. I'm very pleased and would buy from ScotClans again.”

Helpful Report

Posted 7 years ago

“replaced a tile on kitchen wall at worktop ~ looks great and a good purchase.”

Helpful Report

Posted 7 years ago

“I live in the USA and my package arrived promptly and in Perfect condition. Thanks, Scotclans”

Helpful Report

Posted 7 years ago

“The order came in and was delighted to receive the Murray of Athol tie, cap, and scarf. The wool used in the items is excellent. Also ordered a superb gray tweed cap that fit perfectly and looks great. ScotClans made sure the order was sent together in excellent condition. Special orders take time and care to fill and was glad I used ScotClans. All was done right the first time and look forward to placing orders again in the future.”

Helpful Report

Posted 7 years ago

“I got 2 carruthers key rings for myself and my wife they were well made but cost to much money if they had of cost less i would of bought more but i will more carruthers things again”

Helpful Report

Posted 7 years ago

“Beautiful clan stamp. Good quality.”

Helpful Report

Posted 7 years ago

“Hello, There was poor communication at the beginning, thus order was late, we would not receive it before we left abroad. It was unfortunate, as it was suppose to be a gift. However, lady who was dealing with it resolved the issue by offering an international postage and it has been delivered. We are grateful for that.”

Helpful Report

Posted 7 years ago

“Item sent to the US and it arrived quicker than anticipated. Whole ordering process was quick and easy”

Helpful Report

Posted 7 years ago

“Quality of the item was excellent, package arrived safely and in good condition. The wrapping was a nice touch!”

Helpful Report

Posted 7 years ago

ScotClans is rated 4.7 based on 3,921 reviews