ScotClans Reviews

4.7 Rating 3,921 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,921 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Goods bought were delivered promptly and my Mam was over the moon with her broach”

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Posted 6 years ago

“I'd ordered a baseball cap (MacPherson plaid) for a Christmas 2017 present, and it was finally delivered to the recipient, April 29th, in Washington DC two days before Easter 2018.”

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Posted 6 years ago

“My order was exactly as was described on the website and made it to Australia in one piece, good work!”

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Posted 6 years ago

“The bow tie order was perfect, I am very happy with the service”

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Posted 6 years ago

“The material is beautiful. It is too new to be able to comment on how well it will wear. But it is a wonderful tie to my Smith Scottish roots.”

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Posted 6 years ago

“Saw just the tie I wanted on website but was concerned it might not be available in time for a planned event. Emailed enquiry quite late one evening and was pleasantly surprised to get an immediate response which assured me that my delivery deadline would be met. Went ahead with order and tie duly arrived in plenty of time. Great product and superb service.”

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Posted 6 years ago

“Ordered a pocket square for my Dad’s birthday and he loves it.”

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Posted 6 years ago

“Placed order 18th March, no answer to correspondence on any of the media, email, skype or FB Messenger and no goods.”

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Posted 6 years ago

“I have ordered several items from you, always first class service, my bucket list is come home to place my great-great-great grandparents were from,Iam 78 yrs. but it is still on my list. Thank you”

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Posted 6 years ago

“Good communication, well packaged to Canada and a quality made product.”

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Posted 6 years ago

“The gift kilt accessory kit arrived as ordered, without the slightest problem....soo impressed! My son is delighted to have his clan crest for his kilt , a great day planned for his wedding , thank you all ...just terrific service, kind regards, Jacqui Taurian.”

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Posted 6 years ago

“quality items delivered as promised across the pond.”

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Posted 6 years ago

“I can only praise Amanda, I'm sure it was who I spoke to on the phone. I was tasked with finding Kerr tartan ribbons for our family to wear as tokens of respect at my father-in-laws funeral. I saw your website and called and Amanda not only ordered in the proper tartan to come in the next day but she cut and made the ribbons up for me . Everyone was very pleased with them and we all wore them proudly. So thankyou again, Carron Kerr and family”

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Posted 6 years ago

“I ordered earrings for my sister with the family crest. I was happy with the quality and she loved them!”

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Posted 6 years ago

“My McDonald Modern Serape is more beautiful than I thought. It is definitely warm and well made. The brooch is beautiful and as stated with the right care should last a while. Looking forward to my next purchase.”

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Posted 6 years ago

“I am so thrilled to find out more about my dear grandmother's family. To be able to easily find information as well as items to purchase on the Clan Gunn has been a wonderful experience. I can't thank you enough.”

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Posted 6 years ago

“I found an idea for an individual birthday gift for a 70th birthday on your website.”

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Posted 6 years ago

“Quality product and very quick delivery. Definitely be returning in the future.”

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Posted 6 years ago

“Outstanding products with a fair price.”

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Posted 6 years ago

“Very prompt service, product is great quality”

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Posted 6 years ago

ScotClans is rated 4.7 based on 3,921 reviews