ScotClans Reviews

4.7 Rating 3,921 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,921 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for offering these high quality products. Wore my new necktie for first time today and got very nice comments.”

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Posted 6 years ago

“The shawl I bought is absolutely beautiful, soft and warm. It was delivered amazingly fast for coming half way around the world. I have purchased products one state away from mine that took longer to receive. Thank you so much.”

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Posted 6 years ago

“Ordering was easy, delivery was punctual. I'm completely satisfied with my experience with ScotClans!”

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Posted 6 years ago

“Excellent e-shop, quick action, perfect products.”

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Posted 6 years ago

“I was very happy with my order from ScotClans - great variety of products, very easy to order and arrived very quickly considering it was being delivered to Australia. I will definitely order from them again and would recommend to anyone looking for some Scottish gifts.”

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Posted 6 years ago

“Great service. Order promptly fulfilled and good quality.”

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Posted 6 years ago

“So far I haven't received my Order yet.”

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Posted 6 years ago

“Until very recently I was unaware that bown ties were available in Macthomas tartan. I was absolutely delighted when my wife presented me with one, which I will wear with pride!”

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Posted 6 years ago

“The prints were exactly what I was looking for to add to the decor of the bedroom. My husband has traced his ancestry and believe he comes from this clan. The prints are for our anniversary. I had them both framed to matching frames and will hang on the sides of the coat of arms/tartan presentation I had done for Christmas. Thank you so much.”

ScotClans 5 star review on 26th March 2018

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Posted 6 years ago

“My Beautifully crafted "Maxwell Tartan Tie" was purchased as a phone order. As a relatively rare tartan, none were on hand, so additional processing was needed. It arrived on time for my event, as promised. I could not be more pleased with the product and the service! Awesome!”

ScotClans 5 star review on 25th March 2018

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Posted 6 years ago

“Ordered ties and swatch in my tartan for wedding. Image looked ideal. Ties said wool content but when arrived were very bright, shiny and garish. Swatch did not match. Asked for a refund but told bluntly but email they do not refund. As not refund policy had to donate to charity n waste over £50.”

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Posted 6 years ago

The ties are 100% pure new wool woven in Scotland by one of the most respected weavers (currently deacon of the trade in Glasgow). The tartan was a completely accurate representation of the clan tartan which is consistent with the tartan of the name - swatch chosen was a totally different tartan. These were custom made so are not returnable. Customer did not make any attempt to work with us and simply demanded to return the items without consulting with us first To call the tartan 'Garish' is a disrespect to those who are proud to wear the MacFarlane ancient tartan

Posted 6 years ago

“The cuff links were just as advertised, and made distinctive addition to my formal ensemble.”

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Posted 6 years ago

“Excellent service when ordering by phone Prompt delivery of goods, which arrived in perfect condition Many thanks to all”

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Posted 6 years ago

“I had a few queries which were answered promptly and personally. The goods came quickly and I was very pleased with the quality - and the service!! Thank you.”

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Posted 6 years ago

“Impressed with detail of clan crest.”

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Posted 6 years ago

“I ordered A McCall Clan Tartan Table Runner which was cut according to our specifications and 6 Tartan Napkins they came when they were scheduled to arrive and the service was great”

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Posted 6 years ago

“My package arrived in excellent condition. Very well packaged.”

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Posted 6 years ago

“The team at ScotClans went out of their way to get my order to me in time for my wedding in Australia. Friendly, fast and so accommodating of our time line, I highly recommend their products and service. KC Perth Australia.”

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Posted 6 years ago

“Item was as expected however the shipping to the USA was a little longer than I expected.”

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Posted 6 years ago

“My wife loves her Outlander-inspired ring. Just wishes it had half sizes too. Not the first time we’ve purchased through you all and far from the last time. We love this website!”

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Posted 6 years ago

ScotClans is rated 4.7 based on 3,921 reviews