ScotClans Reviews

4.7 Rating 3,922 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,922 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased my hat so I could represent my clan while I was hiking along the Hadrian's Wall Path in Northern England. I wore it for 10 days straight and it held up to all of the abuse and bad weather that I encountered.”

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Posted 9 years ago

“Hit the ScotClans on a google search and found a well laid out and easy navigable website. Great selections of all things Scottish, and was able to find gifts for my entire clan. Low cost shipping made the experience even better. Order was easy to track and arrived in a timely manner. Keep up the good work. Some Yank,”

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Posted 9 years ago

“Great, fast customer service, friendly helpful staff and great products shipped in proper time. Great business!”

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Posted 9 years ago

“Item was shipped on time, and received quite quickly, it was very well made and was well received.”

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Posted 9 years ago

“I loved the Kilt pin i ordered for my fiance as a gift on the morning of our wedding.. hes yet to see it but i think he will love it too! Very god detail, came quickly and lovely packaging.”

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Posted 9 years ago

“I am very happy with my purchase of a garter and a silk sash. ScotClans even was able to accommodate my last-minute request to receive these items by a wedding date here in the States. Thank you SO much!”

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Posted 9 years ago

“Fast postage service! Easy payment options and great selection of items.”

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Posted 9 years ago

“Very efficient service, delivery on time & very satisfied with the product.”

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Posted 9 years ago

“Fantastic product fast shipping 10/10”

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Posted 9 years ago

“My order came through very quickly and I was very pleased with my purchase. Thank you very much.”

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Posted 9 years ago

“Feed back from enquiries was very good. Product was good as described and delivered to my address in Australia very promptly. most satisfied.”

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Posted 9 years ago

“My family & I are pleased with my purchase of the 6 small brooches showing 'Clan Cathcarts' motto, crest, & plaid. We were disappointed with such small print of the family name. We needed a magnifying glass to see it. However, all things considered we are happy & will order other items. Thanks for caring. Jane”

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Posted 9 years ago

“Goods were as described on the web site. They arrived quicker than expected. The method of fixing to a wall is very straight forward. To sum up - good value for money and excellent customer service.”

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Posted 9 years ago

“I was very pleased with every aspect of my purchase with ScotClans. The product quality is excellent, communication was clear and my concerns addressed. I would most definitely do business with them again and would not hesitate to recommend them to my friends based on their great service.”

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Posted 9 years ago

“Shipped my father's day gift to my dad who moved back to the UK (while the rest of the family is in Canada like myself), shipping within the UK with Scotclans was much faster than expected and I really appreciated affordable options for having it gift wrapped and a card included! I am grateful for the clan selection and the design consistency across products so I could match a mug and coaster to make a set for my father.”

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Posted 9 years ago

“I purchased the Clan Forbes tartan with badge as a Father's Day gift. I ordered it on May 31 and received it on June 6. The quality and workmanship are awesome, and it was beautifully matted and framed. My only suggestion would be regarding sending items via Fed Ex International - it might be a good idea to write "fragile" or "glass" on the outside of the box, as Fed Ex broke the glass on the frame (smashed it would be more accurate), despite the bubble wrap that was used to protect the product. I was able to purchase another piece of glass, so it all turned out well. It still might be worth it to make some kind of note on the outside the box. I am very, very pleased with my order from ScotClans, and I would definitely purchase from them again - no hesitations!”

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Posted 9 years ago

“Good shopping experience, fast service.”

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Posted 9 years ago

“I was completely pleased with the service and the merchandise. I got exactly what was advertised in a timely manner.”

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Posted 9 years ago

“Always great products and service from ScotClans. They are the best.”

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Posted 9 years ago

“This was a very special order for me, as the item will be used to mark a very special moment. Thank you for making it very easy for me, all the way in Canada, to order, track, and receive it. Cheers!”

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Posted 9 years ago

ScotClans is rated 4.7 based on 3,922 reviews