ScotClans Reviews

4.7 Rating 3,922 Reviews

95 %

of reviewers recommend ScotClans

Company Reviews

Metrics

Info

4.7

Based on 3,922 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

Write Your review

Tell us how ScotClans made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ScotClans 5 star review on 20th April 2022

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The quench is for a wedding that will take place next week but I hope that it will become a new tradition in our family. It is of beautiful quality and I am sure the bride and groom will be pleased when they see it. I know I am.”

Helpful Report

Posted 9 years ago

“Excellent service, enquiry dealt with in a friendly way. Thank you.”

Helpful Report

Posted 9 years ago

“Nice selection of merchandise; clear guidance in selection of goods; and shipping directly to my post office address. Very good. Thank you.”

Helpful Report

Posted 9 years ago

“I absolutely love my Kilt Pin! Thank you so much! The pin is beautifully crafted and the service was flawless. Thank you again Kindest regards, Peggy Duncan”

Helpful Report

Posted 9 years ago

“I ordered a tie and a garter from ScotClans and the products are beautiful. I needed both of them for my wedding and they made it possible by being so helpful and rushing my order. Thank you ScotClans!”

Helpful Report

Posted 9 years ago

“The product came in less than a week! I was very surprised and happy! Great shopping experience!”

Helpful Report

Posted 9 years ago

“Order was quick from the time of order. Fantastic prices as well As a Highlander from Scotland I thank you for a great service. Will be ordering items from Scotclans very soon. Thank you once again..john..”

Helpful Report

Posted 9 years ago

“Just received my phone case LOVE it. Very fast delivery. Have shown some of my Scottish friends. Think your going to have more sales. Thanks. Great service”

Helpful Report

Posted 9 years ago

“Fraser* Outlander* scarf. Excellence from ScotCLANS across the board in Every category. Ultra soft lambswool, no imperfections, most gorgeous colors: just as depicted in Outlander*, and well-woven. An unexpected PO-address problem was immediately resolved, resulting in no-delay Fast Shipping & it was safely well-packaged, too. This scarf will have frequent wear in town & country, with a classic penannular plaid brooch. (One major PR/product suggestion: please Do Consider a 84" scarf for us Taller People. ) We ARE referring ScotCLANS and will be making MORE ScotCLANS purchases.”

Helpful Report

Posted 9 years ago

“Bought the Christmas tree ornament as a momento of our recent trip to Scotland. It will be a lovely reminder of our visit there!”

Helpful Report

Posted 9 years ago

“Brooch is perfect, it will be an important part of our wedding ceremony. First rate service.”

Helpful Report

Posted 9 years ago

“I telephoned my order and obtained th services of a very friendly and helpful lady. The scarf arrived much sooner than expected which was great as I was able to forward it on before I went away on holiday. Overall - perfect service.”

Helpful Report

Posted 9 years ago

“Love my phone cover! Good quality and is better than I expected. Very fast delivery considering it came from the other side of the world! Thanks so much”

Helpful Report

Posted 9 years ago

“It took well over a month for my order to be processed.”

Helpful Report

Posted 9 years ago

“I have had many goods from Scots Clans and have been very satisfied with the service you give and the quality of your products the promptness I have received the product , your operators are very friendly and most helpful at all times Well don Scots Clans keep up the good work I love the information you put out on your web and look forwards to Friday when a new one comes out to see whats new at Scots Clans A while back at Christmas you had pocket size diary's in Clan Tartan and i understand you can no longer get those made, they went down a storm with my family as a stocking filler in our clan Mc Dougall Tartan Once again thank you Scots Clans one day if i visit Edinburgh I would like to come and meet you all I come up to Scotland quite a lot Muriel E Gisby”

Helpful Report

Posted 9 years ago

“Easy web site to order form and excellent quality.”

Helpful Report

Posted 9 years ago

“Very pleased with the rug received beautifully packed. Lovely thing to own. The whole process of ordering etc was easy and efficient.”

Helpful Report

Posted 9 years ago

“Very happy with the Durie tartan rug recently sent - thank you. SD”

Helpful Report

Posted 9 years ago

“Quality of the scarf was great, fast shipping, will definitely buy from again.”

Helpful Report

Posted 9 years ago

“Just as I had expected, lovely products and prompt service.”

Helpful Report

Posted 9 years ago

ScotClans is rated 4.7 based on 3,922 reviews